Explorer of the Seas Review

A real eye opener as to how Royal Caribbean views its UK customers

Review for Transatlantic Cruise on Explorer of the Seas
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gettinold
10+ Cruises • Age 60s

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Sail Date: Nov 2019
Cabin: Interior

This review isn't so much about the ship. More about the way Royal Caribbean went about showing how little they care about their British customers.

We found out a few days before leaving that this trip was going to be cut short by 3 days, supposedly because of bad weather. A strange excuse because when you book a cruise, you are told that these ships are so large that they can handle any weather situation. That coupled with the fact that I am aware the Explorer has had rudder problems in the past, made most of us suspicious that the weather was really to blame for the itinerary change.

However , having decided to the the cruise anyway despite Royals poor compensation package ( only $16 per person port fees refunded for replacing four ports with one - who are they kidding ? ) we expected that they would perhaps go the extra bit and put on a good cruise for us. Sadly not !. Considering this was an 11 night trip with only one stop, they could have done much better to keep us entertained on the many sea days

Cabin Review

Interior

Cabin was kept clean and stateroom attendant was excellent

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