We booked this highly-touted HAL EXC 6-Week Japan/ Western Pacific cruise back in May 2018, & expected great things. Suffice it to say that it turned out to be the most over-hyped & disappointing cruise we've every endured! We feel that the HAL marketing team sold us a bill of goods, & are guilty of false advertising at the very least! The HAL EXC cruise concept (available only on Maasdam) promotes the heavy use of its fleet of on-board Zodiac small craft (exactly 9 of them were strapped down on the bow) for more indepth exploration!! Right up until the day we departed TX for JAPAN, we received HAL emails recommending we book our HAL Zodiac excursions in advance, because there were limited seats & they were selling out fast. Imagine our surprise (once we embarked in Yokohama in mid August) to learn that there would be NO HAL EXC Zodiac tours available during our entire 43 day odyssey down to Sydney!! The HAL EXC concept involved a heavy schedule of lectures on sea days in both the showroom at sea and the Wajang theater, covering Pacific region flora and fauna, WW2 battles & history, Asian/Japanese cultrure, photography, future NASA Space exploration, etc. Unfortunately HAL has chosen to eliminate the staff videographer position & none of these EXC presentations were videotaped for the convenience of those who would have preferred to hear the lectures in the privacy of their rooms. Thus, the lecture venues were always jam-packed with ill-tempered passengers jostling for the best seats. Unfortunayely Maasdam staff frequently jammed extra folding chairs into the aisles creating extremely unsafe conditions that would have given fire marshalls heart attacks. The male cruise director, who shall remain nameless, was the most unfriendly, colorless, unexciting, boring individual we've ever encountered in almost 50 cruises. He let everyone know, on a daily basis, that he was even more eager than we were to be disembarking in Sydney at the end of his contract!! We feel the cruise director was overworked, under-staffed, & in way over his head!! Overall, we feel the Maasdam is too small, too old, and too poorly laid out to support the noble objectives of the HAL EXC in-depth cruise concept!!

Legendary Pacific EXC Cruise Which Will Live In Infamy

Maasdam Cruise Review by flyingdutchman6989

3 people found this helpful
Trip Details
  • Sail Date: August 2019
  • Destination: Transpacific
  • Cabin Type: Large Ocean-View Stateroom
We booked this highly-touted HAL EXC 6-Week Japan/ Western Pacific cruise back in May 2018, & expected great things. Suffice it to say that it turned out to be the most over-hyped & disappointing cruise we've every endured! We feel that the HAL marketing team sold us a bill of goods, & are guilty of false advertising at the very least! The HAL EXC cruise concept (available only on Maasdam) promotes the heavy use of its fleet of on-board Zodiac small craft (exactly 9 of them were strapped down on the bow) for more indepth exploration!! Right up until the day we departed TX for JAPAN, we received HAL emails recommending we book our HAL Zodiac excursions in advance, because there were limited seats & they were selling out fast. Imagine our surprise (once we embarked in Yokohama in mid August) to learn that there would be NO HAL EXC Zodiac tours available during our entire 43 day odyssey down to Sydney!!

The HAL EXC concept involved a heavy schedule of lectures on sea days in both the showroom at sea and the Wajang theater, covering Pacific region flora and fauna, WW2 battles & history, Asian/Japanese cultrure, photography, future NASA Space exploration, etc. Unfortunately HAL has chosen to eliminate the staff videographer position & none of these EXC presentations were videotaped for the convenience of those who would have preferred to hear the lectures in the privacy of their rooms. Thus, the lecture venues were always jam-packed with ill-tempered passengers jostling for the best seats. Unfortunayely Maasdam staff frequently jammed extra folding chairs into the aisles creating extremely unsafe conditions that would have given fire marshalls heart attacks.

The male cruise director, who shall remain nameless, was the most unfriendly, colorless, unexciting, boring individual we've ever encountered in almost 50 cruises. He let everyone know, on a daily basis, that he was even more eager than we were to be disembarking in Sydney at the end of his contract!! We feel the cruise director was overworked, under-staffed, & in way over his head!!

Overall, we feel the Maasdam is too small, too old, and too poorly laid out to support the noble objectives of the HAL EXC in-depth cruise concept!!
flyingdutchman6989’s Full Rating Summary
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Cabin Review

Large Ocean-View Stateroom
Cabin E
Well located on lower promenade by forward elevators, with atrium as our game room!!!
Lower Promenade Deck Inside Cabins, Outside Cabins

Port & Shore Excursion Reviews