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Carnival Magic Review

4.0 / 5.0
Editor Rating
1427 reviews
3 Awards

Loyalty Program Pandemonium (Embarking and Disembarking

Review for Carnival Magic to the Eastern Caribbean
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cruiseniorey
10+ Cruises • Age 70s

Rating by category

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Additional details

Sail Date: Nov 2019
Cabin: Interior

Passengers were kept lined up outside the entrance. Loyalty Program Protocols were ignored at the time of embarking and by Guest Services. Ports staff were very rude, as they attempt to keep people in line while blocking people who claimed to have special privileges based on Loyalty Program of the Cruise Line. Guest Services staff, seems to be unable to deal with issues related to Loyalty Program protocols. They have four staff people (during rush time) for Blue, Red and Gold passengers; and only One Staff person to handle Platinum, Diamond and Rush to Fun (who are mostly inexperienced cruisers with lots of questions and problems. Holding that line for long period of times. Toilets malfunction in our stateroom for day one. Finally we had a flooded bathroom. Corridors were dirty. Food -same one-as in every ship. Salads were stales and moldy. Embarkation as disembarkation (it happened again) was a nightmare. Felt like corralled cattle by the elevators. Wonder why we continue to booked with them. Well, not every ship is the same. Just bad luck this time. Bazinga!

Cabin Review

Interior

Toilet malfunctioned. Flooded bathroom on the 3rd day.

Port Reviews

Nassau

Just walked around town. As usual.

Amber Cove (Puerto Plata)

The Outback trails and beach

tour.

Grand Turk

Had a great day by the beach. Spent some time in the big pool.

5 Helpful Votes
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