The transatlantic crossing was part of a two ship round trip to USA, Bermuda and Bahamas.
The first part was a faultless sailing on Celebrity Silhouette. All the crew were welcoming and friendly. so good I am going again with Celebrity next Year.
Then what a change. The crew on Queen Mary could barely look at anyone. The captain was most unwelcoming and it filtered down from there. The guest services staff were curt at best. There were exceptions especially the MDR where our waiters were efficient and extremely friendly. The photographers were very helpful. Sir Samuels was extremely slow for service over 35 minutes for a coffee but the waiters were extremely pleasant.