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Norwegian Getaway Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
3,026 Reviews

Overcrowded Disorganized Disappointment!!!!!

Norwegian Getaway Cruise Review by CindyMcRae

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Trip Details
  • Sail Date: Oct 2019
  • Destination: Transatlantic
  • Cabin Type: Mid-Ship Balcony Stateroom

Although the itinerary was a dream come true for me, the ship itself and its management had a lot to be desired!

I know it’s was a repositioning longer cruise than usual, but the staff and management were so unprepared and disorganized constantly that we cannot recommend this ship!

First, they ran out of a lot of staple type food items, like Iced Tea, Orange Juice, Lettuce bananas.

Second, the venues were too small for the size of the ship. Every show was standing room only and that was only if you got in line AT LEAST one hour in advance of the show!

Third: something happened that prevented us from being able to go to Portugal. We looked at it from our balconies but were never allowed to dock!!!!

Fourth: They herded is like cattle everywhere!!!!! Line upon line for TWO plus hours each time we had to disembark or Renee the ship!!!! In Miami it was FOUR hours!!!

Fifth: Shore excursions: NOT what was described in brochures or on line... drove three hours to spend two hours than given 15 minutes to shop when the brochure said 6 hours in that location! Also several times the excursion said meals included and they were NOT!

Seventh: the Bahamas Private Island was a joke! It took FOUR hours to tender everyone off the ship only to have another ship there first and all the beach chairs taken before our ship arrived and again ran out of food and drink.

Sixth: Dining room food was cafeteria quality and service was so slow it took three hours to dine.

Apparently that was caused because immigration in Denmark did not allow several hundred crew members to renter the ship!!!!!

Seventh: tithe rooms were the narrowest I’ve ever had on any cruise line ever!

NOW in all fairness, the specialty restaurants were mostly good ( except Cagney served a mushy lobster in shell)

Le Bistro is outstanding, Ocean Blue is also!

The buffet food was unique and very good with lots of specialty options, Peking Duck, Prime Rib and A Cheese selection that was gourmet!

The ship was pristine and immaculately clean in all areas!

The stewards and wait staff were very friendly and professional.

If I had to do it all over, I would pay the extra for The Haven as their area and service was fantastic. They had use of private pools and spa, concierge service and never had to wait in line for anything! If I had known the difference in the service on that cruise, I would have booked The Haven!!!!


CindyMcRae's Full Rating Summary
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Cabin Review

Mid-Ship Balcony Stateroom

Too narrow but steward was awesome!


Port & Shore Excursion Reviews

Tour guide was Russian and hard to understand but we enjoyed it

View All undefined undefined Reviews

Great tour guide! Saw everything!!!!

View All undefined undefined Reviews
Paris

Mesmerizing!!! But too long on the bus three hours there three hours back and only two hours in Paris!!!

View All 65 Paris Reviews
Cobh (Cork)

Loved Blarney Castle and Kinsale! However the lunch was not Irish Stew and it was not in an authentic Pub, it was in a hotel ballroom that could have been anywhere and they fed us chicken!

Windmills of Kinderdijk

The windmills were amazing! The tour guide good. The downside, we were told lunch was included and it was not! They dropped us off in Amsterdam with a map and said enjoy! You have two hours, no tour no lunch!

View All 23 Windmills of Kinderdijk Reviews
Great Stirrup Cay

Waste of time took four hours to ferry everyone to the island

King's Wharf

We took the free ferry ( that they offer but do not tell you about until the day before) to St Grorge.

It was a lovely time! Cute quaint very British town


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CindyMcRae
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