We chose this cruise for the uniqueness of it's itinerary and length of cruise. Unfortunately Copenhagen, Denmark was the crew change-over (maybe Rotterdam, The Netherlands) and we had 3800 plus passengers and 1300 crew. Service was typically slow in all dining rooms, food was bland, tough, or not cooked correctly in many instances. Since we skipped Portugal it seems we ran out of many food items (Orange Juice, pats of butter, fresh lettuce etc.). We had some of the toughest beef and had fish that was served raw! If you did not have a Dining package the up-charge restaurants were ala-carte and could easily run $120 to $200 (U.S.) for one meal!
Boarding and disembarking the ship at all the ports was a nightmare and took hours to complete. In Miami, all passengers had to disembark for a face to face with U.S. Customs and we were not able to re-board for 6 hours. This was a trip with many older passengers (only four children aboard) and many had canes, walkers (me), wheelchairs, or electric scooters.
For 3800 passengers there were only 17 wheelchairs available to get on/off the ship, so long lines of dis-abled people had to wait.
Cabin was well taken care of, but the usual nightime Towel art on the bed was missing (no big deal). Attendants had too many rooms to clean and get ready to do the little extras.
Nice walking tour from the ship.
never stopped at the port
5 hours to disembark. Only 2 tenders for the entire ship and for the Norwegian Sun, what a joke!