We chose this cruise for the uniqueness of it's itinerary and length of cruise. Unfortunately Copenhagen, Denmark was the crew change-over (maybe Rotterdam, The Netherlands) and we had 3800 plus passengers and 1300 crew. Service was typically slow in all dining rooms, food was bland, tough, or not cooked correctly in many instances. Since we skipped Portugal it seems we ran out of many food items (Orange Juice, pats of butter, fresh lettuce etc.). We had some of the toughest beef and had fish that was served raw! If you did not have a Dining package the up-charge restaurants were ala-carte and could easily run $120 to $200 (U.S.) for one meal!
Boarding and disembarking the ship at all the ports was a nightmare and took hours to complete. In Miami, all passengers had to disembark for a face to face with U.S. Customs and we were not able to re-board for 6 hours. This was a trip with many older passengers (only four children aboard) and many had canes, walkers (me), wheelchairs, or electric scooters.
For 3800 passengers there were only 17 wheelchairs available to get on/off the ship, so long lines of dis-abled people had to wait.
Room attendants had up to 22 rooms to clean and we never had ours done before 2PM. Bar service was good, but most bars in common access areas were generally very crowded.
Entertainment was good, but the theatre only held 800, and smaller venues sat 120 or less and put on one-time only shows several times. No way to ever get in, even arriving 30 to 45 minutes ahead.
This was our second time on this ship, and we were disappointed on this trip, but did arrive safely, even though most of us got colds and sicknesses from other people sneezing and coughing.
Cabin was well taken care of, but the usual nightime Towel art on the bed was missing (no big deal). Attendants had too many rooms to clean and get ready to do the little extras.
Buses were easy to get on/off with a handicapp walker and tour description was easily understood.View All 201 City Tour Reviews
Tour included stops but was difficult to get on/off with a walkerView All 12 City Tour Reviews
Seats were narrower than U.S. tour busses, so my lower back issues made it a tiring journey. London was very crowded and it was difficult to see many of the sites.View All undefined undefined Reviews
Same type of issues as described above. 10 hour day and pictures of some sites were difficult to obtain.View All 65 Paris Reviews
Nice walking tour from the ship.
never stopped at the port
Best tour of the entire cruise.View All 116 Island Tour Reviews
5 hours to disembark. Only 2 tenders for the entire ship and for the Norwegian Sun, what a joke!
The tour bus was ancient, with wooden seats, no seat belts, and small windows on the bottom area. The upper deck people got soaked with rain. I saw the bottoms of lots of buildings.View All 168 City Tour Reviews