We arrived at the Zurich airport after visiting friends in Zurich and the connection was perfect. We were sent to the bus to await the rest of the guests arriving that morning. The bus was clean and very comfortable (wish plane seats were that comfortable).
Once we arrived at the ship, we were escorted to the lounge where there were refreshments and a comfortable place to just relax. We were able to meet some of the passengers that would be traveling with us and had the opportunity to explore Basel if we wanted.
I also love their new system of check in - check out. Great way to do it and it was quite efficient. Thank you for coming up with a better plan for this process.
Our room was well appointed and easy to store all our belongings - plenty of storage for us. I love the large glass window and the bed facing outward - came in very handy during the week while we were cruising to be able to just sit on the bed and enjoy the scenery - GREAT concept.
Food was very good and wait staff was enjoyable - always engaging no matter where we sat (we usually try to move around the dining room to experience different wait staff and they did not disappoint). Even with a gluten allergy, the staff and head waiter were always VERY attentive and made sure there were special gluten free extras. One especially enjoyable delight was the gluten free croissant that was made fresh and available for breakfast. Perfect!
We were on the north bound tour which does allow for a few "extra" ports because of the current. The excursions were great and very informative. Tour guides were very knowledgeable and I am always amazed with the information they have in their heads - no notecards or cheat sheets - I couldn't do that. We also took the Jewish Heritage tour in Cologne and it was fabulous! If you have already been to Cologne, I would definitely do this tour (if you have never been there, do the Cologne city tour).
This was a fabulous trip - the castles were amazing (we have done the Rhine southbound as well and I think the view of the castles was a little better northbound). I would definitely recommend this trip to anyone who wants to know more about this area of .Europe and to see the castles and villages. Although there is also its share of industrial - the northbound trip you were sailing through those areas more in the evenings so didn't ruin your views.
Great room - location was great and love the full wall of glass. Makes the room so bright in the day time and great viewing from the room.