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The ship is new. We got a Norovirus alert the day before we got on. Yes hard to believe a new ship with Norovirus. The crew was diligent and worked hard so that by the time we completed the 14 day cruise everything was back to normal. Nonetheless it still prevented us from doing the galley tour as part of the Chef's Table. The staterooms are nicely appointed but with light colored carpet in the hallways the carpet is already starting to show stains. More importantly the elevators are in a word "screwed-up". They seem to trying different "solutions" for the elevators but for some reason the "solution" is evading them. Doesn't seem like rocket science. The staff is sketchy. Our steward Leonardo was excellent. The service staff in the common areas and dining rooms however lack experience and often are not attentive- it was hard to get a drink. Likewise the food is uninspired. Lastly, this is a new Medallion Class ship. What a pain. The process to get online requires tech expertise most cruisers lack. Likewise the app interface is not intuitive and awkward to navigate. Moreover the app promises access that it fails to deliver eg. the ability to order a drink online!

It's new, beautiful but many problems

Sky Princess Cruise Review by Jamesdanielturner

9 people found this helpful
Trip Details
  • Sail Date: November 2019
  • Destination: Mediterranean
  • Cabin Type: Mini-Suite with Balcony
The ship is new. We got a Norovirus alert the day before we got on. Yes hard to believe a new ship with Norovirus. The crew was diligent and worked hard so that by the time we completed the 14 day cruise everything was back to normal. Nonetheless it still prevented us from doing the galley tour as part of the Chef's Table.

The staterooms are nicely appointed but with light colored carpet in the hallways the carpet is already starting to show stains. More importantly the elevators are in a word "screwed-up". They seem to trying different "solutions" for the elevators but for some reason the "solution" is evading them. Doesn't seem like rocket science.

The staff is sketchy. Our steward Leonardo was excellent. The service staff in the common areas and dining rooms however lack experience and often are not attentive- it was hard to get a drink. Likewise the food is uninspired.

Lastly, this is a new Medallion Class ship. What a pain. The process to get online requires tech expertise most cruisers lack. Likewise the app interface is not intuitive and awkward to navigate. Moreover the app promises access that it fails to deliver eg. the ability to order a drink online!
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Cabin Review

Mini-Suite with Balcony
Cabin MF
Beautiful new room.
Lido Deck Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews