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By far worst cruise i have been on. I took off work for 7 days for this cruise and it was horrible. I understand weather but it should have just got cancelled altogether. I am a mom and can only do vacation one time a year. The staff are very rude and i had my food before my drinks n i had to get the head waiter to get our drinks. We got to nassaeu for only 1 hour n had to pay port services and we couldnt do anything for one hour. I am very frustrated.I felt unsafe a couple of times. My own daughter told me that she wanted to go to the room because she wa s scared of everyone yelling n screaming n a fighy almost happenend n no secuirty or staff around on deck 2 n i had to call security n of course they took their good old time. I have never complained. I would like some kind of money back. One day cruise credit for 2 days we missed out on is not fair. Staff was very rude throughput cruise. They dont care about their passengers. I will never go on this ship again

Don't do it

Grandeur of the Seas Cruise Review by Emily1990

13 people found this helpful
Trip Details
  • Sail Date: November 2019
  • Destination: Bahamas
By far worst cruise i have been on. I took off work for 7 days for this cruise and it was horrible. I understand weather but it should have just got cancelled altogether. I am a mom and can only do vacation one time a year. The staff are very rude and i had my food before my drinks n i had to get the head waiter to get our drinks. We got to nassaeu for only 1 hour n had to pay port services and we couldnt do anything for one hour. I am very frustrated.I felt unsafe a couple of times. My own daughter told me that she wanted to go to the room because she wa s scared of everyone yelling n screaming n a fighy almost happenend n no secuirty or staff around on deck 2 n i had to call security n of course they took their good old time. I have never complained. I would like some kind of money back. One day cruise credit for 2 days we missed out on is not fair. Staff was very rude throughput cruise. They dont care about their passengers. I will never go on this ship again
Emily1990’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 7 to 9
Service
Onboard Experience
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