I noticed a marked decline in service and attention compared to previous cruises. Always liked NCL for their service and never had any complaints. This cruise on the Breakaway was a bit disappointing. We met some wonderful friends, and that is always a great and positive experience.
First night's dinner at the "Manhattan" was chaotic. There seemed to be a lot of confusion on the part of waiters and service people, and it was extremely noisy. We were three for dinner, and asked our waiter for soup for first course. I did not request any aperitif. The waiter brought two Caesar's salads instead and a "Bruschetta" for me, who had not requested any. Since it was so busy, we did not say anything nor complained to anyone. As we were leaving the restaurant, one of the hostesses informed us that beginning the following night. bermuda shorts would not be allowed... only pants. Needless to say, we never returned to the Manhattan, instead ate all meals at "SAVOR", which is cozier, and the personnel very friendly, courteous and attentive. SHRIMP, if any form, is no longer in the menu. Not in cocktails, nor as any main dish. Although there was beef almost every night, Sirloin, roasted, baked, sliced, in a variety of ways and with different sauces. They were all excellent. No crab cakes for aperitifs... One night I asked for sea scallops for aperitif. I expected fairly sized ones, perhaps two the size of a Ritz cracker. I got 6 scallops, each the size of a Garbanzo bean, lined up 3 in each row on a huge round plate. It was funny. We, together with other friends, had all our meals together at the Savor, where the hostesses were really nice, friendly and very accommodating, since we were six. All the restaurant personnel went out of their way to accommodate us, since we had two people in our group who did not speak any English.
Last year on the Getaway, everywhere we went there were bar personnel everywhere asking if we needed or wanted anything to drink. On the Breakaway, we practically had to look for them.
It was tight. With 3 people in the cabin, there is hardly any space for bags, etc. The cabin steward Jonathan was very pleasant, professional and accommodating. We had to ask him to keep both upper beds lowered... one was used by a friend, and the other bed was used to place the bags and other items.