1. Home
  2. Cruise Reviews
  3. Crown Princess
Ship is in need of repairs!!!!!! Rugs coming up all over the ship. Brass railings and elevators need major repairs. All the elevators are scrapped up and look like they were used as freight elevators. Balcony has excessive rust and not cleaned between cruises. Balcony table was pitted and paint peeling. Broken drawer handles in the cabin. Drawers hard to open and close. Broken door closer in bathroom. Mold found in the shower. First night i found feces ( skid mark)on the comforter. Ordered things for the cabin and the room steward never brought it. I ordered a bottle of wine and it was left without a corkscrew or glasses. The wifi was absolutely horrible. Cuts out in the middle if texting or streaming video. Medallion class connection only worked about half the time. There was a refrigerated display case in the international cafe that was broken and water leaking all over ,it took them 5 days to even start repairs. There were a few very good things. Food was very good in main dinning and exceptional in the crown gill and sabatini's a;ong with the service there.

Ship needs work

Crown Princess Cruise Review by HTenen

3 people found this helpful
Trip Details
  • Sail Date: November 2019
  • Destination: Eastern Caribbean
  • Cabin Type: Premium Balcony
Ship is in need of repairs!!!!!! Rugs coming up all over the ship. Brass railings and elevators need major repairs. All the elevators are scrapped up and look like they were used as freight elevators. Balcony has excessive rust and not cleaned between cruises. Balcony table was pitted and paint peeling. Broken drawer handles in the cabin. Drawers hard to open and close. Broken door closer in bathroom. Mold found in the shower. First night i found feces ( skid mark)on the comforter. Ordered things for the cabin and the room steward never brought it. I ordered a bottle of wine and it was left without a corkscrew or glasses.

The wifi was absolutely horrible. Cuts out in the middle if texting or streaming video. Medallion class connection only worked about half the time.

There was a refrigerated display case in the international cafe that was broken and water leaking all over ,it took them 5 days to even start repairs.

There were a few very good things. Food was very good in main dinning and exceptional in the crown gill and sabatini's a;ong with the service there.
HTenen’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Crown Princess price drops
250,000+ people have entered their email

Cabin Review

Premium Balcony
Cabin B2
Broken drawer handles, broken door stop, broken bathroom door closer, mold on bottom of shower seat. Rust on ship walls on balcony, pitted and peeling pain on balcony table. Balcony railing and glass never cleaned and debris under the balcony flooring. Balcony side walls had the rubber gaskets that hold the panels in, coming off.
Caribe Deck Inside Cabins, Balcony Cabins, Suite Cabins