As a recommendation from close friends we were convinced that this would be the prefect way to get "out feet wet" with cruising. Our friends had been on many cruises before this and certainly knew the ropes. What we found was endless lines of people for every event ranging from mandatory passport inspections, to dining (even with reservations), to entertainment, to going to our planned excursions. There was a total lack of organization.
There was obvious lack of respect for the captain evidenced by the crew and service people during the captain's morning announcements. Some were extremely important! However, you could certainly hear the announcements from Vincent the cruise director made several times a day.
All of the entertainment venues were so loud that they could not be enjoyed without earplugs or one would have to endure ringing in their ears or possible damage to their hearing. There appeared to be little consideration for the average age of the clientele on board when it came to the music that was blasted throughout the ship, while waiting for a performer or on the TV as background for the ships log etc.
The first night we dined in the Tropicana at 6:00 the "dinner music" was so loud you could not carry on a conversation much less enjoy your meal. The food at all restaurants was good to excellent and the service people in general were good with the exception of our visit to Margaritaville. There we were among the first to arrive. We waited about 20 minutes for our drink orders only to have half of them delivered. Had to wait longer for the rest. Again a long wait for our food which was delivered piecemeal and cold. During our wait, the wait staff and the chef and his assistant argued loudly.
Ease of using the WiFi was poor and frustrating most of the time. The server went down rendering us unable to use for more than 24 hours.
Most of the NCL provided excursions that we were able to get were good. However, our snorkel trip in Bermuda was cancelled just an hour before we were scheduled thus leaving it up to us to go to the dock to try to find another. This lead to over crowding (some had to stand or sit in walk ways) and the captain blasted music so loud it made me want to jump overboard.
Our captain did a superb job of handling the ship especially when skirting the two hurricanes that we encountered. Even as a newbie I was at ease throughout the entire trip and proud to say I did not get sea sick!
In general, the negatives outweigh the positives. Don't think we will cruise again.
Nice however, our steward appeared to have too many cabins to cover in a timely manner.
This is where we joined the cruise. Our first experience with standing in line.
Guide was informative and entertaining.View All undefined undefined Reviews
Guide and driver were both excellent. Best of all our tours.View All undefined undefined Reviews
Husband loved everything and was deeply touched by what he saw. Tour guide needs to learn to count. Bus left without my husband but luckily there was another bus that let him on to ride to the next stop.View All 75 D-Day Beaches Reviews
The lunch cruise on the Seine was lovelyView All 65 Paris Reviews
Visit to Blarney Castle was nice. Plenty of time to enjoy gardens and Irish coffee and to shop. Obvious tourist trap.
Original trip was cancelled 1 hour before scheduled to take off. We managed to get on another but were overcrowded (some had to stand or sit in walk ways).. Music was turned up so loud I wanted to jump overboard.View All 117 Snorkeling Reviews
We rented a cabana with our friends and enjoyed being able to walk to the water yet stay out of the baking sun when we wanted. Watching the zip liners was entertaining. Drinks were plentiful and the available food was okay. The long lines to get back to the ship were not fun.