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As a recommendation from close friends we were convinced that this would be the prefect way to get "out feet wet" with cruising. Our friends had been on many cruises before this and certainly knew the ropes. What we found was endless lines of people for every event ranging from mandatory passport inspections, to dining (even with reservations), to entertainment, to going to our planned excursions. There was a total lack of organization. There was obvious lack of respect for the captain evidenced by the crew and service people during the captain's morning announcements. Some were extremely important! However, you could certainly hear the announcements from Vincent the cruise director made several times a day. All of the entertainment venues were so loud that they could not be enjoyed without earplugs or one would have to endure ringing in their ears or possible damage to their hearing. There appeared to be little consideration for the average age of the clientele on board when it came to the music that was blasted throughout the ship, while waiting for a performer or on the TV as background for the ships log etc. The first night we dined in the Tropicana at 6:00 the "dinner music" was so loud you could not carry on a conversation much less enjoy your meal. The food at all restaurants was good to excellent and the service people in general were good with the exception of our visit to Margaritaville. There we were among the first to arrive. We waited about 20 minutes for our drink orders only to have half of them delivered. Had to wait longer for the rest. Again a long wait for our food which was delivered piecemeal and cold. During our wait, the wait staff and the chef and his assistant argued loudly. Ease of using the WiFi was poor and frustrating most of the time. The server went down rendering us unable to use for more than 24 hours. Most of the NCL provided excursions that we were able to get were good. However, our snorkel trip in Bermuda was cancelled just an hour before we were scheduled thus leaving it up to us to go to the dock to try to find another. This lead to over crowding (some had to stand or sit in walk ways) and the captain blasted music so loud it made me want to jump overboard. Our captain did a superb job of handling the ship especially when skirting the two hurricanes that we encountered. Even as a newbie I was at ease throughout the entire trip and proud to say I did not get sea sick! In general, the negatives outweigh the positives. Don't think we will cruise again.

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Norwegian Getaway Cruise Review by Fredrica Lougeay

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Trip Details
  • Sail Date: October 2019
  • Destination: Transatlantic
  • Cabin Type: Mid-Ship Mini-Suite with Balcony
As a recommendation from close friends we were convinced that this would be the prefect way to get "out feet wet" with cruising. Our friends had been on many cruises before this and certainly knew the ropes. What we found was endless lines of people for every event ranging from mandatory passport inspections, to dining (even with reservations), to entertainment, to going to our planned excursions. There was a total lack of organization.

There was obvious lack of respect for the captain evidenced by the crew and service people during the captain's morning announcements. Some were extremely important! However, you could certainly hear the announcements from Vincent the cruise director made several times a day.

All of the entertainment venues were so loud that they could not be enjoyed without earplugs or one would have to endure ringing in their ears or possible damage to their hearing. There appeared to be little consideration for the average age of the clientele on board when it came to the music that was blasted throughout the ship, while waiting for a performer or on the TV as background for the ships log etc.

The first night we dined in the Tropicana at 6:00 the "dinner music" was so loud you could not carry on a conversation much less enjoy your meal. The food at all restaurants was good to excellent and the service people in general were good with the exception of our visit to Margaritaville. There we were among the first to arrive. We waited about 20 minutes for our drink orders only to have half of them delivered. Had to wait longer for the rest. Again a long wait for our food which was delivered piecemeal and cold. During our wait, the wait staff and the chef and his assistant argued loudly.

Ease of using the WiFi was poor and frustrating most of the time. The server went down rendering us unable to use for more than 24 hours.

Most of the NCL provided excursions that we were able to get were good. However, our snorkel trip in Bermuda was cancelled just an hour before we were scheduled thus leaving it up to us to go to the dock to try to find another. This lead to over crowding (some had to stand or sit in walk ways) and the captain blasted music so loud it made me want to jump overboard.

Our captain did a superb job of handling the ship especially when skirting the two hurricanes that we encountered. Even as a newbie I was at ease throughout the entire trip and proud to say I did not get sea sick!

In general, the negatives outweigh the positives. Don't think we will cruise again.
Fredrica Lougeay’s Full Rating Summary
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Cabin Review

Mid-Ship Mini-Suite with Balcony
Cabin MA
Nice however, our steward appeared to have too many cabins to cover in a timely manner.
Deck 14 Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews