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Queen Mary 2 (QM2) Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
1,342 Reviews

Underwhelmed and won’t be doing again!!

Queen Mary 2 (QM2) Cruise Review by Lost in bruge

17 people found this helpful
Trip Details
  • Sail Date: Nov 2019
  • Destination: the British Isles & Western Europe
  • Cabin Type: Balcony

We chose this cruise as a toe in the water before booking the transatlantic cruise.

It was a complete disappointment, things we didn’t consider or were misinformed about by the Cunard booking line...no planetarium, the iconic afternoon tea, only on the second day despite boarding a 1pm and it was a “bun fight”, first come first served. You have to find your own seats, this encouraged a sharp elbows attitude, not pleasant. All this effort for a cup of tea, a pretty standard couple of fingers sandwiches and scone!! Shops and library and spa not open until after 5pm each day due to being at port. None of this was made clear at the time of booking in fact we were told the Planeterium would be open.

The buffet in kings court is pretty good, the Britannia a la Carte restaurant is ok, I did find it really strange that they seat people all crowded together leaving empty areas. This meant it felt a little impersonal. We has asked for a table for 2, as had the couple in the next table, we were 2 inches apart and we’re served by the waiting staff as one table. This was thankfully not an issue as they were a lovely couple, however if they had been “a bore” it could have spoilt our evening meal. Especially, when we could see other free tables in unused areas throughout the restaurant. no fine china, no silver service, no pleasantries from staff, not much energy. Food pretty unexciting and tepid, tiny portion.. one new potato halved, one baton of carrot and two small broccoli florets.

Finally found our departure time was 8:20am, we were told we would be able to stay on the ship until midday when we purchased the cruise. The real story is that we were awoken by the captain in a loud announcement over the tannoy at 7am. Left us feeling like we were being held to attention at the end on our bunks for a role call. A final attempt to leave on a positive we visited the Britannia for the breakfast “cold eggs Benedict” is no ones cup of tea!!, the waiter didn’t even apologise, just addressed another member of staff in a raised voice said “cold”. No interaction with us and no apology we made a hasty exit.

All in all the bed was very comfy, but that’s about it! Room very uninspiring.

This is the final note- on our return from “enjoying’ our breakfast, despite our belongings being in the room, the maid had already prepared the room for the next guests. We could have laid on the bed , put our luggage on it. Awful.

Can’t honestly recommend QM2, glad we did this shorter taster cruise as I would have gone crazy on the transatlantic, When I to go to New York, it’s a plane for me!

Lost in bruge's Full Rating Summary
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Cabin Review


Nothing special, felt dated. Especially the bathroom.

Port & Shore Excursion Reviews

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Lost in bruge
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