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Viking Alruna Review

-- / 5.0
Editor Rating
156 reviews

Return transfer snafus nearly spoiled vacation

Review for Viking Alruna to Europe River
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2-5 Cruises • Age 60s

Rating by category

Public Rooms
Fitness & Recreation

Additional details

Sail Date: Jul 2019
Cabin: Veranda Suite

This was our (my husband and I) second Viking River Cruise, The first one was on the Seine - from Paris to Normandy in 2015. That was a wonderful cruise; exceptional from beginning to end; inclusive of all transfers and extensions. The Viking Alruna - Rhine Gateway cruise was anticipated to be equally wonderful. This time, we encouraged another two couples, friends and family, to join us on the cruise. Coordination was tricky but completed with help from Viking's booking staff. The parties across 5 time zones (Arkansas, California and Hawaii) had to be coordinated. Our accommodations went well; on cruise our cabins were adjacent to one another. Each couple also chose to extend our European vacation on the front end to take in Belgium and Amsterdam. The Rhine cruise was enjoyable and inclusive, all activities were orchestrated well. It would have been another outstanding vacation that was marred by the return trip home. Not just for my husband and I but for all (6) in our party. After disembarking at Basel Switzerland, ground transport to airport was quixotic There was no clear handoff at the airport. Checkin was delayed and seat assignments were randomly assigned. Security was a messy, multi-layered cattle-call in Munich which almost resulted missing our flight. Husbands and wives were not assigned seats together for the long flight from MUC to LAX. Additionally some personal carryon items were lost. There was little help from Viking or its airline partners to make right the horrendous situation. Needless to say, this sullied a wonderful vacation.

Cabin Review

Veranda Suite

Can't recall the cabin number but three cabins were reserved on the same level and adjacent to one another. It was spacious accommodations with nice amenities and sweeping views. One cabin had small balcony. Spacious, not claustrophobic.

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