After 45 cruises, the sale prices on Caribbean cruises due to the cancellation of Cuban cruises and the luxury, premier branding of Oceania convinced us to try the Insignia. The ship itself is truly a classic beauty! Unfortunately, we did not experience the premier service and the excellence of food that Oceania advertises. The food in the Grand Dining room was okay: choices were very limited when compared to other lines; meat quality was low and bordered on tasteless; and Seafood seemed to be prepared without any seasoning. The buffet was pretty much the same, as it serves the same food as the Grand Dining room. Service in the Grand Dining room was extremely slow and impersonal. Service in the buffet which has no self-service option, is also slow with servers often just staring into space while you wait to be served, The culinary highlights are the specialty restaurants, Toscano and Polo Grille, and surprisingly, Waves grille. Service was good to great in the locations and the food matched. They were the best specialty restaurants we’ve experienced! And Waves burgers were excellent!

The cabin was very good and comfortable except for the tiny bathroom and shower. Oceania includes free sodas in the cabin refrigerator, but we had to ask for refills. No mention was made of fruit in the room, which is a nice option on other lines.

The itinerary was okay. We weren’t able to dock in Roatan or Harvest Caye and had to tender. Tendering was handled well. Read more