2nd cruise with NCL. Platinum on Disney, nearly same on RCCL and Carnival. I would rate my experience level as similar to RCCL and Carnival. My first NCL cruise was in The Haven on the Epic.

For this cruise, my room had a fair amount of broken/damaged furniture and worn carpeting in front of the balcony door. The dryer hose in the bathroom kept disconnecting from the wall unit. The toilet generally had a delayed flush process, sometimes taking up to 3 minutes after pushing the button before it would flush. Felt the balcony table was way too small to be very useful. Room Steward team (Ji Wei Wei) was excellent, friendly and efficient. Room Service Steward "Jeekerson" was also excellent, had a great memory and friendly/outgoing presence. Looked forward to his morning delivery of coffee and goodies.

Sadly, I had a disappointing attempt at dinner at Los Lobos. Food was just not good and was bland, uninspiring and generally flavorless. The salsa was just weird tasting, I sent my appetizer back and after 2 bites of my entre I gave up. To their credit, the service and management staff did a great job in attempting a service recovery; offering to replace the food, offered other entrees, a beverage and dessert. I politely declined as I didn't really think a different dish would have made a difference in my ability to enjoy a meal. I really enjoyed the Indian food choices that were on the buffet. Desserts were very good. The fresh, made to order dessert crepes was a real treat. Read more