This was an excellent way to see most of Hawaii, without having to pack up and change locations. We considered it a floating hotel.
Our room attendant was amazing. Always smiling, happy and very kind. She kept our room immaculate, tidying up twice a day.
The staff we encountered were all friendly and easy to engage in conversation. Anyone I asked for directions or assistance was more than happy to help.
Our balcony cabin was very adequate for our needs. Plenty of storage, comfortable, well kept. Our only complaint was the poor tv choices when we wanted to watch something before bed.