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Celebrity Solstice Cruise Review
5.0 / 5.0
Cruise Critic Editor Rating
2,157 Reviews

Very nice every day except one night

Celebrity Solstice Cruise Review by hdsz064

5 people found this helpful
Trip Details
  • Sail Date: Oct 2019
  • Destination: Australia & New Zealand
  • Cabin Type: Deluxe Veranda 2A

People both on and off the ship were so kind and helpful. Always smiling and wanting to know if you need something. You almost would have thought they were smoking something to be so gracious. Out of 30+ cruises we have been on, this is definitely the happiest crew and country I have been too. Maybe its in the water.

We ate mostly in the buffet. It was very good. I will see if I can post some pics of the buffet. The cake seemed to be dry on every desert. They were not moist. This seemed to be a common problem. Breads and rolls were great and abundant. Tea and lemonade seemed to be different every day. They need a different brand of tea or something. Besides the tea's were weak and strong depending on the day you went. Everything else was great. Carving station, build your ceaser salad, Pasta Station, Indian curry area, salad station, ice cream station, fruit station, deli station, breads station, soup station and a few nights of caviar.

Fine dinning - we ate there 3 three times. 1st, 3rd and lobster night. The lobster night we had the worst dining experience of our 30+ cruises. We were in a group of 50+ people. so we moved around to different tables. There were two waiters for the 6 tables of 10 we had. The first two nights we had a lady, Alexandria, I think. She was great handling 3 to 4 tables. The last night, lobster night, we had a male waiter. We sat at 6pm and did not get served until after 7:30. not getting drinks, getting wrong food served to people, having duplicate starters, coming to table with little sauce in bowl (took 5 min to refill in kitchen), and letting us watch everyone else eat and leave before we were served the main dish. More insulting was some tables were getting third portions of lobster. Reported it to guest services the next morning, someone called that evening (around 8) trying to get us to come that night. we ate already and I have a feeling in talking with people who were at the table the night before did not show up. This is probably why he called. very bad.

Entertainment was better than average. Their production cast is very good. Of all their shows, only one was so so. It was also only about 15 min long where should have been 45 to 60 min. Guest services always seems to be a problem on ships the first few days and last few days. They had long lines but was helped by people walking around and taking care of the little things while in line. They need one more person doing this during peak times or categorize issues.

Tenders were ok except for the port BAY OF ISLANDS. Our tender got lost in the fog. We found another tender #11 while trying to find the dock. I had downloaded the map on my phone and was watching were they were going. They were about 2 miles left of the port. They kept circling and search for a green and white buoys. My maps did not show the buoys or low water areas they were trying to navigate around. It was funny until the #11 boat almost hit our tender. If it was not for our tender driver putting it in reverse quickly we would have collided. They spent about 30 min lost until a white yacht type boat came by and they followed him the the port. Not really any long lines for tenders but they did try to pack us in pretty good on one of them coming back.

We left the ship with our bags which was extremely quick. Started about 7am and was through customs and out the door by 7:30.

All in all it was a great trip.

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Cabin Review

Deluxe Veranda 2A

Cabin attendant was extremely good. Annie checked the cabin twice daily and made sure my ice bucket was filled each time with clean glasses.

When you enter this room you see sofa, bed and then balcony. I prefer this set up to the bed, sofa, balcony one. Next door was set up with bed first and i think they had more trouble getting around to bathroom and sitting area having to go around the bed all the time.

Balcony was nice with two reclining chairs and a small round table. Bathroom seems a little bigger than other ships. Maybe the shower was a little bigger. Not sure. Just seemed a bit better layout than others we have been on.

BIGGEST COMPLAINT - NO OUTLET AT BED. I have a CPAP and they do supply you an extension cord, but have you ever get up in the night to go to the bathroom and step on the big round cord barefoot. It definitely does not feel good.

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