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Norwegian Getaway Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
3,026 Reviews

Most disorganized cruise ever! Stay away not Getaway..

Norwegian Getaway Cruise Review by lindalu138

1 people found this helpful
Trip Details
  • Sail Date: Oct 2019
  • Destination: Transatlantic
  • Cabin Type: Family Balcony Stateroom

Stayed at the Marriott Copenhagen for 5 nights.

5-10 min walk to Tivoli

Not close to any restaurants so we ate breakfast at the Marriott.

No decaf coffee found in Copenhagen. Due to dietary restrictions, I cannot have caffeine.

I chose this transatlantic cruise because of the itinerary.

Pros: midship balcony room well maintained.

Steward was pleasant and efficient.

Bartenders were all great, never waited long for a drink

Specialty restaurant servers were attentive Filet mignon was excellent

Major shows were excellent IF you you get there 45 minutes early

If you enjoy standing in lines, this is the ship to be on!


This ship cannot handle 3800 people

Entertainment shows in the the theater were often offered at the same time as game shows in

the atrium or other small venues. The theater, atrium, headliners and other areas where entertainment was shown never had enough seating. Comedy shows were a hit or miss. Again, long lines to wait to enter venue. If you don’t get there early, there’s stand up room only.

Dining reservations were made for 5:30 seating and we still had to wait in line

Some meals were better than others but the selection got repetitive and at one point during the cruise they ran out of the better selections

The steamed lobster in the specialty restaurants was awful. Grilled lobster was not any better, it was mealy tasting.

Shore excursion lines were often disorganized. Long lines again...One person says to stay in one line for one thing and as we got closer we find out that we were directed in the wrong line.

Great Stirrup Cay tender wait was long even if you had a shore excursion. We Swam with the stingrays I would wait to do this in Great Cayman Island if you happen to go there. It was a much better experience there.

Line to wait to get back to the ship was awful. Never again will I step foot on their island.

Stop in Miami had everyone in the ship get off the ship and go through Immigration. We went on a sightseeing tour and returned 3 1/2 hours to (again) long, long lines. We waited for 2 hours to get back on the ship. No seating, not enough wheelchairs or staff to accommodate people in need. Guess where everyone went at 3-4 pm? Yes, to the buffet BC no one had lunch.

Disembarkation was again awful. They call groups with certain colors and even though they’re not off the ship they announce another group of colors.

Wheelchair assistance to and from the ship was provided upon booking. Upon arrival to the ship it was apparent that they did not have enough wheelchairs and enough staff to provide people needing help. The wait was a minimum of 1 hour. Getting off the ship people with wheelchair needs had to wait over an hour to get a wheelchair. So disorganized!!!

lindalu138's Full Rating Summary
Onboard Experience
Enrichment Activities
Value For Money
Public Rooms
Shore Excursions
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Cabin Review

Family Balcony Stateroom

Port & Shore Excursion Reviews

Tivoli Gardens

Amusement park decorated in Halloween theme. Very pretty at night.
Walked around and ate an a restaurant.

View All 64 Tivoli Gardens Reviews

Saw beautiful buildings on sightseeing tour.

Le Havre

Went during a city Holiday so this place was packed with kids and adults. It's off my bucket list.

Cobh (Cork)

Went to Jameson distillery. My husband really enjoyed this tour and the whiskey tasting. I thought it was ok. I don’t drink whiskey.

Great Stirrup Cay

Would wait to book at Stingray City in Grand Cayman Island Much better than this experience


Enjoyed but wish we had time to shop after the boat tour.

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