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Riviera Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
691 Reviews

Freezing in New England

Riviera Cruise Review by Wongster67

3 people found this helpful
Trip Details
  • Sail Date: Oct 2019
  • Destination: Canada & New England

Oceania is my favorite cruise line, always has excellent food and service. From the stewards to the servers in the dining areas, always outstanding service. Dijon and Suprano took good care of us, always available to our needs. Sedeep in the grill in the Terrace Cafe always greeted you with a big smile and asked you what your needs were and often brought our hot dishes to our table if time permitted since my husband is disabled. Jason also assisted him with breakfast ordered an omelette and bacon and brought it to his table. Buddha in the Toscano was outstanding. He provided extra assistance by cutting his food in bite size pieces since he had noticed he had a walker. Mark in the Polo Grill was great too. He also assisted my husband with his steak. All were very caring and helpful, always with a smile. glad I was able to cancel some excursions in New York city because of weather and schedule a panoramic one. My only problem is not enough accessible rooms/cabins. If you look around what is the average age of most your guests and they’re in walkers, wheelchairs, and have walking canes. They put a chair in the shower, it was so big that there was no room for him to step in the shower and it did not fit in the tub either. If you could at least position some hand rails in the shower and tub to hold on to while taking a shower it would make a BIG difference for your physically challenged guests. It would also help every one during rough seas. I already made a reservation for an Alaskan cruise for next year so we could get a handicapped cabin. The Regatta has ONLY 3 Handicapped rooms available in the whole ship an they are inside cabins


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Wongster67
1 Reviews Written
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