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Norwegian Bliss Review

4.0 / 5.0
Editor Rating
1208 reviews

Cruise was fine. Getting on board, not so much.

Review for Norwegian Bliss to the Mexican Riviera
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2-5 Cruises • Age 50s

Rating by category

Public Rooms
Fitness & Recreation

Additional details

Sail Date: Oct 2019
Cabin: Mini-Suite with Balcony

I joined this cruise because a friend from my past cruise told me about it. My brother joined me on this cruise. It was his first cruise, my third. We both had transfers from and to the airport thru Norwegian. My brother got in 2 hours before me and it took 30 minutes to find the transfer person that would eventually get him to ship 2 hours later. I never found the transfer person at my baggage claim terminal. I wasted an hour and a half asking the info desk where they were, being sent to 2 other terminals, calling and being disconnected from 3 NCL customer services reps, and finally having to take a 50.00 lift ride to the ship. Once we got to the port gate, the port authority guard said they closed the gate at 2:45pm, It was 2:50pm. There were 7 others in front of me and 4 others came after me with the same issue.We all tried to call NCL customer reps, to let them know we weren't being let thru the gate, and all of us got hung up on or disconnected in the process. I ended up calling my brother, who was already onboard, to let the customer service desk on board, that 12 people had been left at the airport by the transfer company. After talking to 4 people, one of the reps got a hold of the port authority guard and they finally cleared us to go thru the gate. No one ever apologized as we went through the check in process. we got on board around 4pm after going through all that mess.

Once on board, the cruise went fairly smoothly. The ship, overall, was a beautiful ship. I thought the pool area was poorly designed compared to my 2 other cruises on the Getaway and Breakaway. But I also realize this ship was designed to go to Alaska most of the time, and not to the Mexican Riviera. The dining was great for the most part. A couple people, in our group of 10 to 15 people, had some bad experiences a couple of the nights. The entertainment was pretty good. Jersey Boys and the Beatles put on great shows and the comedians were really good. The ports of call were beautiful, but the excursion variety was lacking for my taste. We did our own thing on 2 of the ports and did one boat sight seeing excursion on Cabo. Not quite as advertised. The service on the ship was excellent, as always. As opposed to the issues getting on the ship, Getting off was the quickest I've seen in my 3 cruises. LAX is possibly the worst airport I have ever flown in or out of. It is a train wreck.

The best thing to come from this cruise was all the new friends we made. We met a couple people from my last cruise on day one. within the next 2 days we had a fun group of 10 to 15 people hanging together at different times and places. We always met up in the Solo Lounge at 5pm to get the nights started.

Cabin Review

Mini-Suite with Balcony

We paid an extra 400.00 for the upgrade from a regular balcony stateroom. We thought the room would be larger, but it was the same size. The only difference was the bathroom was larger. Wouldn't have wasted the 400.00 if we had known this. The room itself was close to the elevators and pool deck. It was clean.

Port Reviews

Los Angeles

LAX Airport is a joke.

Puerto Vallarta

A group of 5 of us took a cab 30 minutes north tho the small village of Rosario. Had lunch and drinks on the beach at a restaurant. Walked through and bought some stuff at the outdoor market. It was a great time.


A group of 6 of us went to a beach/pool hotel in the Gold Zone. Ate lunch, swam in the pool and relaxed for 3 hours. It was a good time.

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