Norwegian Star Cruise Review by nancy.tropicmsc
- Sail Date: November 2019
- Destination: Mediterranean
- Cabin Type: Mid-Ship Oceanview Picture Window
The last-minute and significant itinerary changes stopped this cruise being a winter sun cruise we had hoped for and the changed itinerary would never have been one we would have opted for but was not offered the option of cancellation and refund only an onboard spend & discount on future cruise-no thank you.
The port changes were not like-for-like as were all more northerly and colder than we would expect in the Greek Islands. We were informed of the itinerary changes last minute while we were already in Venice but we both would have opted for cancellation and a full refund as the changed cruise bore little resemblance to the one we booked.
We have been on 18 cruises with several lines including Celebrity, Royal Caribbean, P&O, Princess, Costa and NCL (4 previous cruises with NCL) and on this cruise, we noticed a dramatic amount of cost-cutting regarding the quality and variety of food. As a non-meat eater, poached/grilled salmon, smoked salmon and prawns are now not readily available in main dining rooms and the buffet as before. Hoki fish was the only fish on the buffet-every single night.
Returning guests notice drops in standards like this and we have cruised enough to know what quality we should expect on any particular line. NCL has fallen very short on this cruise and we would not be confident in cruising with NCL again considering the cost of the cruise , which was not cheap. We would have accepted this cost-cutting if we had been on a cruise where we paid £1000, not £3000.
The highlights for us were the staff-they were mainly excellent throughout . The band Upgrade, we thought were excellent and I am not being a lover of rock music but they could sing just about anything. Duo Essenza were also great with their Latin tunes.
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Every night from about 3 am onwards we would be woken by banging from the floor above-on checking this was a crew access door. We did pick a guaranteed cabin so that's our fault.