I have gone many transatlantic cruises but this was one is one for the books. They were understaffed. Took forever to get dinner, lunch at the restaurants. The ship was not prepared for this cruise. I will never do ncl on a transatlantic again. Entertaining was good if you were a sardine and squeezeed into small rooms. Everyone was hacking or sneezing. Wasnt for the drink package it would of been a total wipeout. Room was never done on time. Come back at 2:30 in the afternoon and room still not done. Then we went threw customs that I have never experienced. Everyone off the ship and no one allowed back on until the coast guard cleared us. Old people sta ding and sitting for hours and were was ncl with drinks or food. Nothing from them and they said they had no control. This ship is not meant for transatlantics. Keep it in the US.