It wasn’t all bad, but I won’t cruise with Norwegian again. I much preferred my Royal Caribbean experience.
Some of the staff were quite rude, and not just once. Most were quite friendly and some of the bartenders were even great. But a couple of bartenders in the atrium bar were repeatedly rude to patrons. I blame this more on them being understaffed. Which brings me to my next point...
Several of the bars didn’t open til 5. The “bar city” with the whiskey/cocktail/champagne bar, and Spinnakers at least, and I think the sake bar, didn’t open til 5 and closed at midnight. On a cruise I’m usually game to have a cocktail at about 3, and definitely wanted a drink when I first got on the ship, but each day found myself waiting for the bars to open.
The cabin was quite nice, comparable to the same class I had on Royal Caribbean. Clean and neat.