• TRAVEL NOTICE: Learn more about COVID-19
  • Write a Review
  • Boards
  • Log In
  • Find a Cruise
  • Deals
  • Excursions
  • More

Norwegian Getaway Review

4.5 / 5.0
Editor Rating
3007 reviews
8 Awards

Never again - following the Danforth family review

Review for Norwegian Getaway to Transatlantic
User Avatar
SkipK
6-10 Cruises • Age 60s

Rating by category

Cabin
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation

Additional details

Sail Date: Oct 2019
Cabin: Spa Balcony Stateroom

First, read the Danforth family review. No need for me to repeat everything there. It is ALL correct - even a bit mild.

Overall, organization was lacking. Processes were disorganized; we heard the word "cluster" quite a few times.

The biggest surprise (of many) was the churlish attitude of most of the staff. Few smiles, uncaring (even after pouring coffee on my wife's lap!), angry that we asked for a new table when the tablecloth was soaked with said coffee. Excursion staff - not helpful and clueless (multiple different or non-answers to the same questions). Our cabin steward, Arnold, was excellent, though. The rumor mill had it that our crew was stripped in Southampton to staff the new ship being launched the following week. Not sure if it was true, but many of the staff acted like they had no previous experience with what they were supposed to be doing.

Cabin Review

Spa Balcony Stateroom

Pretty good cabin, balcony is small. The balcony furniture left a bit to be desired - table not big enough for a plate and a drink - never mind two people, books, etc.

Port Reviews

Cobh (Cork)

But would have been better, if we had just been told "You can take the train right from the pier to Blarney, and save the bus ride!"

Our guide was very good and informative.

Ponta Delgada

Couldn't get in, because "another ship cut in front of us." Then it was "too windy to dock safely." Very lame.

King's Wharf

We took the ferry to St. George and hiked ourselves. Nobody told us that the major attraction, the large fort, would be closed. Walked about 6.5 KM round trip to find that out.

Miami

Disembarking and re-embarking for immigration was a nightmare, and the cruise line did nothing to ease the pain. By the time we left Miami, it seems like most of the passengers were thoroughly disgusted with Norwegian Cruise Lines.

6 Helpful Votes

Find a Norwegian Getaway Cruise from $398

Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.