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Been on 11 Norwegian cruise and this was good except for embarkation where passengers left the ship four hours late and the Norwegian check in computers were down for over two hours. I arrived at the Cruise Terminal at 11:30 am and did not board the ship until 3 pm. I was supposed to be on the ship at 12 noon with priority embarkation. Those who did not have Latitudes ranking boarded ship after 3 pm. They kept the lunch buffet open until 3:30 and threw out everyone who were trying to get something to eat because of their 4 pm safety drill. But here is the kicker, we did not sail until 7 pm and so, the drill could have been safely done at 5:30 after everyone had eaten. Really cruel and plainly stupid. Disembarkation was disorganized with passengers waiting in 40 degree weather for over 30 minutes. Cruise Director needs to be better informed announcing passengers to exit the ship when the previous category of passengers are still shivering in the cold being prevented from leaving the ship. Food was good as NCL is a budget line, entertainment was good. FYI, if you want to dine in Speciality restaurants like Cagneys, La Cucina and LeBistro, you must make dinner reservations before you enter the ship. Also, the cabin has a phone located three feet from the floor. Try making calls on your knees. If you need them, the front desk will give you free sea sick pills-don't drink alcohol with them and free ear plugs. I was in cabin 5088 and from 10 to 11 pm, there was continued large banging and scrapping sounds coming from above. Apparently, they are moving chairs and tables in one of their restaurants. Had to wait for them to end this before I could sleep. The small television set shows the same free movies, and comedy sitcoms, daily and you do get Fox, MSNBC and CNBC channels. You can pay $9.95 to stream a premium movie on your screen. As for internet, you pay for that. Please remember to turn off your device after using your Internet minutes as it will mysteriously stay on with NCL stealing your paid minutes. Bermuda was nice at 76 degrees while NYC was shivering in the low 40s. But remember, prices for everything is twice as expensive as the US. The passengers were overwhelmingly seniors like me and as school was still on, there were only about thirty children. Mainly everyone were very courteous and well mannered. Make sure you are aware of time changes on the ship as you just may miss breakfast, and I have seen this happen to many passengers.

Good cruise, lousy embarkation and disembarkation

Norwegian Dawn Cruise Review by Richpontone

2 people found this helpful
Trip Details
  • Sail Date: November 2019
  • Destination: Bermuda
  • Cabin Type: Mid-Ship Oceanview Picture Window
Been on 11 Norwegian cruise and this was good except for embarkation where passengers left the ship four hours late and the Norwegian check in computers were down for over two hours.

I arrived at the Cruise Terminal at 11:30 am and did not board the ship until 3 pm. I was supposed to be on the ship at 12 noon with priority embarkation. Those who did not have Latitudes ranking boarded ship after 3 pm.

They kept the lunch buffet open until 3:30 and threw out everyone who were trying to get something to eat because of their 4 pm safety drill. But here is the kicker, we did not sail until 7 pm and so, the drill could have been safely done at 5:30 after everyone had eaten.

Really cruel and plainly stupid.

Disembarkation was disorganized with passengers waiting in 40 degree weather for over 30 minutes. Cruise Director needs to be better informed announcing passengers to exit the ship when the previous category of passengers are still shivering in the cold being prevented from leaving the ship.

Food was good as NCL is a budget line, entertainment was good.

FYI, if you want to dine in Speciality restaurants like Cagneys, La Cucina and LeBistro, you must make dinner reservations before you enter the ship.

Also, the cabin has a phone located three feet from the floor. Try making calls on your knees.

If you need them, the front desk will give you free sea sick pills-don't drink alcohol with them

and free ear plugs.

I was in cabin 5088 and from 10 to 11 pm, there was continued large banging and scrapping sounds coming from above. Apparently, they are moving chairs and tables in one of their restaurants. Had to wait for them to end this before I could sleep.

The small television set shows the same free movies, and comedy sitcoms, daily and you do get Fox, MSNBC and CNBC channels. You can pay $9.95 to stream a premium movie on your screen.

As for internet, you pay for that. Please remember to turn off your device after using your Internet minutes as it will mysteriously stay on with NCL stealing your paid minutes.

Bermuda was nice at 76 degrees while NYC was shivering in the low 40s.

But remember, prices for everything is twice as expensive as the US.

The passengers were overwhelmingly seniors like me and as school was still on, there were only about thirty children.

Mainly everyone were very courteous and well mannered.

Make sure you are aware of time changes on the ship as you just may miss breakfast, and I have seen this happen to many passengers.
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Cabin Review

Mid-Ship Oceanview Picture Window
Cabin OB
Did it already.
Loud table and chair movement noises coming from above from 10 to 11 pm, so you can't sleep earlier than that.
Bed was decent and the pillows were too soft for me.
The phone was three feet off the ground and do, you must be on your knees to use it.
Deck 5 Inside Cabins, Outside Cabins