Norwegian Sun Review

4.0 / 5.0
2,171 reviews

Waste water backed up into cabin 8279

Review for the Bahamas Cruise on Norwegian Sun
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dabenders
First Time Cruiser • Age 50s

Rating by category

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Additional details

Sail Date: Oct 2019
Cabin: Aft-Facing Mini-Suite
Black residue left after cabin was disinfected.
Carpet in dressing area/closet and main cabin soaked from floor drain overf
Carpet in walkway outside of stateroom soaked from floor drain overflowing.

We chose this cruise to take my 85 yr. old father-in-law to Key West, someplace he has always wanted to visit. Key West was great. Our time on board the ship not so much.

The main dining room dinner food was underwhelming. The dinner service likewise. Ate in the steakhouse and it was decent. Still something to be desired from the waiter. The French restaurant was the best meal and dinner service on this ship.

We also lost use of our room for a few hours while some crew members power washed our balcony and the one next to us. This was to remove the ash that was deposited from the onboard incinerator.

Cabin Review

Aft-Facing Mini-Suite

We chose this room specifically to get a bathtub and not have one of the standard phone booth showers. Unfortunately the shower and sink backed up when first used. Reported this to guest services immediately. Every day of the cruise there were unsuccessful attempts by maintenance to remedy this problem. Each attempt made it worse, finally resulting in the bathroom floor drain overflowing into the bathroom, cabin, and public walkway. Between this issue and the power washing of the balcony (about 2 hours), we did not get to use this cabin much. Eventually moved to balcony stateroom.

Port Reviews

Key West

Was there during Fantasy Fest. Google it.

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