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Ruby Princess Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
1,804 Reviews

Sadly lacking

Ruby Princess Cruise Review by CritiCat

4 people found this helpful
Trip Details
  • Sail Date: Nov 2019
  • Destination: Australia & New Zealand
  • Cabin Type: Balcony

We expected a lot more based on the past experiences related to us by friends and family. The room service menu left a lot to be desired even when they delivered what we ordered, which was about 10% of the time. You can't get toast with breakfast even if you ask for it!

Our room was a tired shade of beige, with both lampshades conspicuously held together by sticky tape. I can only assume the shower space was designed by someone who'd never taken one, topped off by a curtain that was about an inch short of serving its purpose, leaving us with a soaked bath mat each time.

Lunching in the "anytime" dining room was a queue-early or queue-long experience, with only one of three dining rooms opened to cater to the masses. Having made it in once (after prior aborted attempts) we realised it wasn't worth the wait after all and never went back.

Afternoon tea was an exercise in attracting the attention of waiters just emerging from the galley, as we watched the septuagenarians and older finger the sandwiches they wanted on the trays already circulating the room, only to be served ones they hadn't touched by the waiters who let this happen while we watched; you can only hope their hands were clean!

The dinner menu changed daily and was a mediocre offering, with the best saved for the last night, presumably to leave us on a high note. Sadly, the five nights prior had already left an indelible mark. I feel sorry for the wait staff who had to continually serve up such middling fare so incommensurate with their excellent service.

I can't speak for the drinks in general, but the mark-ups on sauvignon blanc were close to 5 times retail ($46 for a $10 bottle of wine) - far better to bring your own on-board in quantity and pay the $15 per bottle corkage. I don't mind paying for good wine but that is just inexcusable gouging.

Hobart was nice, but we arrived on a day when many attractions were closed. Note to self - must do more research as cruise-line obviously doesn't. Will definitely go back there under own steam to explore further.

We've cruised on Celebrity Solstice before and almost certainly will again. Cruising on Ruby Princess was a first and a last for us.


CritiCat's Full Rating Summary
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Onboard Experience
Enrichment Activities
Value For Money
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Cabin Review

Balcony

Bed was very comfortable but mattress topper made it uncomfortably warm at times.

Separation of bedroom from bathroom by "walk in robe" worked well.

See main review for more.


Port & Shore Excursion Reviews

Sydney (Australia)

Nothing to rate - this was simply our closest departure and arrival port. We got in and out as fast as possible.

Hobart

A lovely city with much to see - sadly we arrived on a day where many attractions were closed. We shall return.


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CritiCat
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