The employees were great. The food was always cold and the same except in the upgrade restaurants. At one port there were no shuttles or buses and we were not told so if you couldn’t walk dir 30 min in 90 degree weather you didn’t go anywhere because the taxi line was LONG and over an hr wait Couldn’t get by the pool because people would get up early and grab towels to save chairs until they had breakfast or did what ever they wanted to. I will not go on the jewel again There was 1 med size pool and one smaller pool but to many people to be able to use them. The bartenders were great and our room girl was fantastic. The people in the buffet always seemed to not want to be there. The captain only got on the intercom at 10:00 every morning but only gave information about the boat which we could find on the tv. Also everything on the tv was repeated every day nothing different