I've been on 13 cruises and 5 were on Norwegian, including a previous Sky trip about 5 years ago. This is the 1st Norwegian cruise I can say disappointed me. The ship is clearly showing its' age and our Inside cabin (I like Inside because I can sleep like a baby in the darkness) was RIDICULOUSLY tiny. Putting the two single beds together (Cabin 0140 on Deck 10) did not allow us to walk around the bed! How is that possible? The air conditioning grate next to the bathroom just off the floor was HANGING OUT and I had to put it in position. Talk about storage? THREE TINY pull out drawers in the closet, with the bottom one half-used by a hair dryer. NO other storage. We got away with the closet barely.
Bathroom was as expected and the shower was good, but the shampoo/conditioner was not capable of lathering my hair, which is SHORT. Body wash was worse than if I had a small Ivory soap bar. One nagging thing that ALL cruise lines need to think about: If most of your target market is American, show ESPN, not some crappy sports channel that you can't get game results from. Americans want to see Sportscenter, not Premier League Review shows.
The ship was likely less than half full, and it does make a difference in certain ways. While embarkation and dis-embarkation were much better than normal, and there was basically no line for anything, it does affect the staff some, knowing they are not making a lot of tip money that trip. The friendliness was there but you could see the energy wasn't and it showed. The original itinerary, set when purchased 5 months ago, included 2 days on Stirrup Cay and port calls to Freeport and Nassau. After the hurricane they removed Freeport and added a day at sea. But we did end up stopping in Freeport without any prior notification to us. The port area was just not a desirable stop with many of the small huts barely open a few weeks. We did get to talk to a few natives who had harrowing stories of survival (one had to swim for his life a couple of times!) and we made sure to buy something from them.
See above. Atrociously small and poorly designed.