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Norwegian Jewel Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
2,389 Reviews

Exceptional service

Norwegian Jewel Cruise Review by Cruisekarmic

4 people found this helpful
Trip Details
  • Sail Date: Oct 2019
  • Destination: Hawaii
  • Cabin Type: Mid-Ship Inside

This was my third cruise on NCL, previous two being on the Star in 2007 and 2009. The recent refurbishment of the Jewel made for a more luxurious trip. Spaces and amenities were clean and fresh feeling. The availability of self-serve espresso machines in the buffet was a pleasant surprise and one I wish was available when I cruised Alaska. Service was exceptional on this sailing, better than anything I have experience on NCL or Royal Caribbean in the past and definitely the highlight of the trip, especially traveling with a young daughter. The crew members were personally engaging and accommodating and quickly endeared themselves to my young daughter. Royal Caribbean still has better food in my opinion but the range of options on the Jewel helped redeem the dining experience. O'Sheehan's bar and grill is a decent off-hours option for food. All in all I would sail on this ship again, especially for the family friendly environment.

Cruisekarmic's Full Rating Summary
Onboard Experience
Enrichment Activities
Value For Money
Public Rooms
Fitness & Recreation
Shore Excursions
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Cabin Review

Mid-Ship Inside

Average size for an inside storeroom but comfortable. Room was located next to a supply locker so it was not the quietest I have been in.

Port & Shore Excursion Reviews

Kona (Kailua Bay)

Kona is a tender port where guests are dropped off at a pier at the start of Alii drive. There are many shops and restaurants within easy walking distance and a small white sandy beach next to the pier.


The dock at Maui is in an typical industrial port with very little within walking distance. The Maui Ocean Adventure is well worth spending a couple hours at and is about a 20 minute taxi ride from the port.


The most attractive and picturesque port in all of Hawaii. It was pleasant to sit at the outdoor bar and take in the rugged shoreline. Shopping and a good size beach are a short, free trolley ride away.

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