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The most disappointing aspect was the room. We booked a verandah. The mattress was old and uncomfortable as were the pillows which were very hard. The towels were rough and worn. The lighting was also outdated as was the entire ship. The food was very good as was the service. We had an excellent room attendant and excellent waiters in the main dining room. There was very little assistance or info on ports and how navigate destinations and some of the info was incorrect We found the ship to be noisy and had difficulty finding a quiet place to relax because of the constant canned music on a bad sound system. We ate at the Tuscan Grill and both food and service were good and they were quiet. We enjoyed some of the shows especially the acrobats. The sound system for the shows is also outdated. This ship needs a makeover

Disappointing First Celebrity Cruise

Celebrity Reflection Cruise Review by txcarm

4 people found this helpful
Trip Details
The most disappointing aspect was the room. We booked a verandah. The mattress was old and uncomfortable as were the pillows which were very hard. The towels were rough and worn. The lighting was also outdated as was the entire ship.

The food was very good as was the service. We had an excellent room attendant and excellent waiters in the main dining room.

There was very little assistance or info on ports and how navigate destinations and some of the info was incorrect

We found the ship to be noisy and had difficulty finding a quiet place to relax because of the constant canned music on a bad sound system.

We ate at the Tuscan Grill and both food and service were good and they were quiet.

We enjoyed some of the shows especially the acrobats. The sound system for the shows is also outdated.

This ship needs a makeover
txcarm’s Full Rating Summary
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