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Overall the cruise was a huge failure. DON'T STAY IN AFT FACING ROOMS. THE SHIPS ENGINE FUMES RAIN DOWN ON THE BALCONY. CANCER CAUSING FUMES AND SOOT FEEL IN MY COFFEE AND I DRANK IT. The staff is clearly aware of the problem and said they usually clean it at the end of the trip. They were great and said this time they would clean it daily but said that's not normally what they are told to do. Norwegian makes them leave it there if no one complains. I'm disgusted Norwegian can get away with this. It's a safety hazard for crew, staff and guests. I HAVE A SAMPLE OF IT AND WILL BE SENDING IT OUT FOR TESTING. I'll be contacting the company with complaints shortly. In the 20 years this ship has been out I can't believe they didn't fix this. Disgusting. I paid more for this room too. They never inform you of this anywhere on their website. Clearly hiding it. The staff was amazing and did their best but clearly Norwegian is only interested in it's profits over how its costumers enjoy the trip. Cancelled island trips only led to more activities you can pay for on the boat. Not one thing was offered to guests to increase the enjoyment of their stay. Everything feels like up selling to the point where it's shoved down your throat. I get they want our money but it made the trip hard to ever relax or enjoy an event without someone looking thirsty at your wallet or really state room card. The public bathrooms were always clogged. Gross cause people still use them.

CANCER CAUSING FUMES

Norwegian Sun Cruise Review by Mdemaio13

1 person found this helpful
Trip Details
  • Sail Date: October 2019
  • Destination: Bahamas
  • Cabin Type: Aft-Facing Balcony
Overall the cruise was a huge failure. DON'T STAY IN AFT FACING ROOMS. THE SHIPS ENGINE FUMES RAIN DOWN ON THE BALCONY. CANCER CAUSING FUMES AND SOOT FEEL IN MY COFFEE AND I DRANK IT. The staff is clearly aware of the problem and said they usually clean it at the end of the trip. They were great and said this time they would clean it daily but said that's not normally what they are told to do. Norwegian makes them leave it there if no one complains. I'm disgusted Norwegian can get away with this. It's a safety hazard for crew, staff and guests. I HAVE A SAMPLE OF IT AND WILL BE SENDING IT OUT FOR TESTING. I'll be contacting the company with complaints shortly. In the 20 years this ship has been out I can't believe they didn't fix this. Disgusting. I paid more for this room too. They never inform you of this anywhere on their website. Clearly hiding it.

The staff was amazing and did their best but clearly Norwegian is only interested in it's profits over how its costumers enjoy the trip. Cancelled island trips only led to more activities you can pay for on the boat. Not one thing was offered to guests to increase the enjoyment of their stay. Everything feels like up selling to the point where it's shoved down your throat. I get they want our money but it made the trip hard to ever relax or enjoy an event without someone looking thirsty at your wallet or really state room card. The public bathrooms were always clogged. Gross cause people still use them.
Mdemaio13’s Full Rating Summary
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Cabin Review

Aft-Facing Balcony
Cabin B1
CANCER FUMES AND SOOT. Enough said. Photos below are what was there the first morning. Couldn't imagine that collecting everyday and getting worse and worse. Would have been completely covered by the end of the trip. Disgusted I couldn't use the balcony. I paid more for it by the way.
Norway Deck Inside Cabins, Balcony Cabins, Suite Cabins