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We chose this cruise primarily for the convenience of the location which required a short plane ride. The Royal Princess was a very nice ship. The Cruise Director was great, and the room steward was outstanding. The beds were one of the best ever! The issues we had that took away from the trip we had looked forward to include a room that was as far from the elevator as possible - we were both medically handicapped and this caused us major issues in the distance required from the elevator to the room. We had many conversations with Princess about our conditions in hopes of a room that would be more accessible. Once they had our money, the could not have cared less about the "guaranteed room" status or allowed us to change our choice to being able to pick our room. Additionally, the A/C was not working in our room and there were seven nights of waking up soaked in sweat! Miserable times. The dining room was o.k. except the service was so slow between courses. The beverage choices were extremely limited if you didn't have the beverage package. Our choice was water, coffee or tea. No lemonade unless you were eating at the buffet. The food did not meet our expectations in comparison to Royal Caribbean's dining room choices. (not even close!). The elevators were on their own programming and it wasn't unusual to wait 5 or 10 minutes for it to stop on your floor. Also very disappointing was the lack of evening shows. Very little was published about what was going on in the showroom. Overall, it was o.k. but definitely not to the standards we had become used to on our other cruises with Royal Caribbean. Particularly since the prices were not any less.

Mexican Riviera Cruise

Royal Princess Cruise Review by Deb1974

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Trip Details
  • Sail Date: October 2019
  • Destination: Mexican Riviera
  • Cabin Type: Deluxe Balcony (obstructed view)
We chose this cruise primarily for the convenience of the location which required a short plane ride. The Royal Princess was a very nice ship. The Cruise Director was great, and the room steward was outstanding. The beds were one of the best ever! The issues we had that took away from the trip we had looked forward to include a room that was as far from the elevator as possible - we were both medically handicapped and this caused us major issues in the distance required from the elevator to the room. We had many conversations with Princess about our conditions in hopes of a room that would be more accessible. Once they had our money, the could not have cared less about the "guaranteed room" status or allowed us to change our choice to being able to pick our room. Additionally, the A/C was not working in our room and there were seven nights of waking up soaked in sweat! Miserable times. The dining room was o.k. except the service was so slow between courses. The beverage choices were extremely limited if you didn't have the beverage package. Our choice was water, coffee or tea. No lemonade unless you were eating at the buffet. The food did not meet our expectations in comparison to Royal Caribbean's dining room choices. (not even close!). The elevators were on their own programming and it wasn't unusual to wait 5 or 10 minutes for it to stop on your floor. Also very disappointing was the lack of evening shows. Very little was published about what was going on in the showroom. Overall, it was o.k. but definitely not to the standards we had become used to on our other cruises with Royal Caribbean. Particularly since the prices were not any less.
Deb1974’s Full Rating Summary
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Cabin Review

Deluxe Balcony (obstructed view)
Cabin DW
In appearance and cleanliness - all good. Beds were very comfortable. No A/C made evenings miserable. Cabin Steward was wonderful.
Lido Deck Inside Cabins, Balcony Cabins, Suite Cabins