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As many other reviews state...”a easier way to visit multiple Hawaiian islands” was the draw for this cruise. Having cruised with multiple lines & reading various reviews about Pride of America we knew not to expect perfection. We Added the 3 day hotel/land excursions to our trip prior to boarding the ship. It help us adjust with our jet lag. Our balcony cabin (8134) was dated/average & room for 2. (Our female steward was the best we have ever experienced in our years of cruising). The buffet dining was adequate & the up-charged restaurants were a disappointment ( we tried 3 different ones) due to poor servers. One night we watched our food delivered to the servers wait station while our server & 3 others stood together laughing/talking/. After 10 minutes I walked up to the group & pointed out our food & that our request for additional drink orders had still not been filled 25 minutes later. There was no apology just a cool attitude from our server from then forward. There was a sad agreement, among our group, about the work ethic we observed of the American staff...at times we were embarrassed as the numerous foreign passengers we talked with commented on it. Shore excursions make for long days & were adequate. Our group wished we could have had one sea day to allow us to recharge our energy levels. Enjoy your trip, know there will be some disappointments with on board expectations not met...prepare yourself for the up’s and down’s while enjoying new environment beauty.

Up’s & Down’s

Pride of America Cruise Review by suzy47Q47

4 people found this helpful
Trip Details
  • Sail Date: October 2019
  • Destination: Hawaii
  • Cabin Type: Mid-Ship Balcony
As many other reviews state...”a easier way to visit multiple Hawaiian islands” was the draw for this cruise. Having cruised with multiple lines & reading various reviews about Pride of America we knew not to expect perfection. We Added the 3 day hotel/land excursions to our trip prior to boarding the ship. It help us adjust with our jet lag.

Our balcony cabin (8134) was dated/average & room for 2. (Our female steward was the best we have ever experienced in our years of cruising).

The buffet dining was adequate & the up-charged restaurants were a disappointment ( we tried 3 different ones) due to poor servers. One night we watched our food delivered to the servers wait station while our server & 3 others stood together laughing/talking/. After 10 minutes I walked up to the group & pointed out our food & that our request for additional drink orders had still not been filled 25 minutes later. There was no apology just a cool attitude from our server from then forward.

There was a sad agreement, among our group, about the work ethic we observed of the American staff...at times we were embarrassed as the numerous foreign passengers we talked with commented on it.

Shore excursions make for long days & were adequate. Our group wished we could have had one sea day to allow us to recharge our energy levels.

Enjoy your trip, know there will be some disappointments with on board expectations not met...prepare yourself for the up’s and down’s while enjoying new environment beauty.
suzy47Q47’s Full Rating Summary
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Cabin Review

Mid-Ship Balcony
Cabin BB
Room for 2. Fabulous female steward. Dated with small balcony.
Deck 8 Inside Cabins, Balcony Cabins, Suite Cabins