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Brilliance of the Seas Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
1,584 Reviews

SO SO DISAPPOINTED - Brilliance of the Seas - low-cost rip-off cruise.

Brilliance of the Seas Cruise Review by Yod YI

9 people found this helpful
Trip Details
  • Sail Date: Oct 2019
  • Destination: the Eastern Mediterranean

If you want to pay a lot for a low-cost rip-off cruise in a dated ship and very few activities - this is the ship for you. Six 1 liter bottles of water for 39 USD?? come on.

We were on a family vacation (4 families with young kids) and booked a cruise via an agent (who was supposed to help find the right ship) on a home for the elderly cruise with cheap food, very little activities and dated design.

If it was not a multi family trip I would have just disembarked with my family on the third day and fly back home. I would have never believed i am boarding a low cost rip-off cruise where if you want to have something eatable for dinner you must pay extra.

We had several main complaints -

Food - huge amount of low quality food, no proper salads, no health food, very very disappointing!! you have healthier food at McDonald's.

Agent in Israel - not nice and not informative. would not help or give basic detail on the ship (like the type of electric sockets in the room, activities... we will definitely take the time to give them the worst review online once i am done with this survey to warn others).

Up Sales - 6 bottles of water for 39 USD?? come on. we don't consume much sugar and do not drink fuzzy drinks, so only water which came at an insane cost. video arcade that charges 2 USD per game - no wonder it was empty the entire trip.

The rooms were not clean - mainly under the beds, the railing of the balcony door, minibar in both rooms was not cooling. at that point we got tired of complaining.

Pools - very small pools with one small pathetic water slide. no indoor kids pool for colder days. our neighborhood pool has more facilities and a private pool at home is bigger.

Activities - no real activities for kids, no space for the kids to play next to the parents while the adults are having a break. in general, handling the kids on the cruise was a nightmare, we were lucky we brought our own games from home.

Some good things - Service was very good especially from the dinner restaurant staff. the crew is well organised and managed.

The experience with them was so bad, i prefer to spend my money somewhere else.

SO SO VERY DISAPPOINTED!!

Royal Caribbean may have got us tricked and got our money this time, but we will learn for the future and not trust this company again.


Yod YI's Full Rating Summary
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Onboard Experience
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Value For Money
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Cabin Review


Port & Shore Excursion Reviews

Villefranche

Took a taxi to Nice.

not much to do.

Barcelona

had very little spare time. Spanish passport control took forever.

Portofino

didn't stop there due to weather. stopped in Genoa which is an industrial port town

Rome (Civitavecchia)

Did it on our own, amazing city but 1.5 hours of drive each direction from the port


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Yod YI
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