Our first Viking ocean cruise and it lived up to all expectations. We loved the "smaller"ship feel and all crew members we encountered went above and beyond to make sure everything was perfect. I also loved the more casual atmosphere as opposed to other cruise lines.
.When we arrived at the airport Viking representatives were right there to greet us and embarking the ship was seamless. Also disembarking was very well organized. I also like that Viking includes complimentary shore excursions in all ports. the "no charge" specialty restaurants were excellent. In fact, my husband had one of the best steaks he had eaten in the specialty Italian restaurant. There was never an "push" to sell things to you...photos, drinks etc. We did a both a galley and bridge tour that was very informative
We have sailed with Princess over 32 times but I hope to exceed that with Viking. In fact while on board we booked another cruise for Oct. 2020.
Loved the room and bathroom and our cabin steward was the best.
It was very hot and humid in San Juan Puerto Rico the morning we docked. Just before our scheduled, included' Fort Tour was to begin it started raining very hard and did not stop for 3 hours. Since our 'Fort Tour' was a walking tour we decided not to go and remained on-board.