Explorer of the Seas Cruise Review by Cruiser Rick1
- Sail Date: October 2019
- Destination: Europe
- Cabin Type: Ocean View Balcony
My second complaint is the main showroom. One of the shows was a cover band of the group Take That, that I had never heard of. Apparently this was an English group that was know to the British cruisers. We saw the whole show but was not impressed. Imagine our surprise when the Farewell Show the next night featured the group again. However not for just a song or two but their entire show from the night before. What a disappointment, not with the group but scheduling from the entertainment staff.
Ship is in need of some updating, but our cabin was fine and our room steward was great. Dining was very slow the first night but we complained to the head waiter and extra efforts were taken to complete dinner service in a reasonable time frame. Food in the main dining room was fine. No options late at night but the Promenade Cafe.
I noticed that the bills from the bar did not indicate that a tip had been added. I asked my bartender and he stated that a standard tip was included in the amount paid. He also mentioned that this had changed with their departures from Southampton. I don't know if this was a ploy to get an additional tip added or some issue for the British cruisers. I did not add an additional tip so I hope the bartender was correct.
I had heard that Royal was doing away with formal nights but this was not the case. We had two of them and planned for none.
Went to a future cruise talk. Three people showed up and the audio visual equipment wouldn't work.
In the shore excursions, Royal did not offer transfers to Heathrow after the cruise. I was forced to find my own transportation and was surprised to see transfers on the embarkation schedule. One of the couples at our dinner table called Royal and was able to book this transfer. Why do you have to call to book a transfer?
Even though we overnighted in Le Havre, no information was provided in the Compass or by the shopping staff. The cruise line sold bus transfer tickets into town for $10. Based on the crowds of people waiting catch the bus back to the ship in town, so they certainly knew how many people went into town. I mentioned this to the shopping manager and apparently it never occurred to them that people might be interested in Le Havre.
I have cruised on Royal five time. This will be my last for some time to come.
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Port & Shore Excursion Reviews
Canal TourThere was no Rijksmuseum excursion offered on this cruise. We went there ourselves and had to take the train back to Central Station. View from the train was that of a crowded older city. Canal tour was very good and provided a much more positive view of the city.View All 270 Canal Tour Reviews
ParisCut short and rushed. Nothing open in Arromanches.View All 181 Paris Cruise Port Reviews
View Cruise Critic's Paris Cruise Port Review
RotterdamWere told that we would have an hour at Markthal. Turned out to be 20 minutes with the only bathroom break on the tour.View All 112 Rotterdam Cruise Port Reviews
View Cruise Critic's Rotterdam Cruise Port Review