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Food was awesome. Shows were good but only 5 and one was a sorta redo with same comedians different material. They did two “Taks” to replace shows. Although the talks were interesting they should have had them for the afternoon of Sea days , where there was only two things to do . Either sit by the pool or a gamble. Very few trivia contests. No scavenger hunt, no Newlywed game. They did have two great pianists but you couldn’t get a seat unless you arrived a half hour before showtime. The same was true of the Soul Music show and the Violinists. Never enough seating. If ships are going to accommodate thousands of guests they need thousands of seats. Casino small but non smoking. On the first evening we heard a sound like a barking dog. We called the front desk and they sent someone up to the hallway to check. They called me and they said there is no barking dog and I told them that it sounded like a barking dog , that I doubt it it was actually a dog on the ship. The following day I called again and reported the same issue. This time they actually sent someone up to my state room and I took them out to the deck so that they could hear the barking dog sound loud and clear . It turned out to be the door between the balconies was vibrating and sounded like a barking dog. They repaired it and we slept in quiet the following evenings. I wish they had believed me the first evening it would’ve been Nice to get a good night of rest on the first evening of the cruise. On the next to The last day of the cruise everyone had to go down to Deck three and present their passport at different times. Our groups time was 830. We normally went to breakfast in the dining room at 8:30 so we thought it would be good to go after the passport presentation. We went and found the dining room was closed. We were told the only breakfast available was at the buffet. Apparently thousands of other passengers were told the same. We walked around the buffet for 20 minutes before finding a table. The table was on a level with a step. Thanks to that step my sister-in-law fell and broke her shoulder bone. There should not be steps on a ship that caters to the elderly, they should be ramps. After the accident , my wife and her sister spent six hours in the hospital. The reason the time was so lengthy is because the x-rays they took on the ship were faulty. That was due to the fact that the doctor gave them the wrong x-rays with the wrong person‘s name on the x-rays. So the hospital had to take new x-rays to confirm that my sister-in-law in fact did have a broken shoulder. Thank the Lord, this all happened early in the day , due to the fact the ship was departing the Port at 4:30 and my wife and both her sisters did not return to the ship until 330. Bring your own soda . I called to order two diet cokes and they advised they would deliver Wednesday. Disembarked Saturday still no Diet Coke in stateroom. Needless to say, I will never take another Holland America cruise.

Great food

Nieuw Amsterdam Cruise Review by roninpa

2 people found this helpful
Trip Details
  • Sail Date: October 2019
  • Destination: Western Caribbean
  • Cabin Type: Deluxe Ocean-View Verandah Stateroom
Food was awesome. Shows were good but only 5 and one was a sorta redo with same comedians different material. They did two “Taks” to replace shows. Although the talks were interesting they should have had them for the afternoon of Sea days , where there was only two things to do . Either sit by the pool or a gamble. Very few trivia contests. No scavenger hunt, no Newlywed game. They did have two great pianists but you couldn’t get a seat unless you arrived a half hour before showtime. The same was true of the Soul Music show and the Violinists. Never enough seating. If ships are going to accommodate thousands of guests they need thousands of seats. Casino small but non smoking.

On the first evening we heard a sound like a barking dog. We called the front desk and they sent someone up to the hallway to check. They called me and they said there is no barking dog and I told them that it sounded like a barking dog , that I doubt it it was actually a dog on the ship. The following day I called again and reported the same issue. This time they actually sent someone up to my state room and I took them out to the deck so that they could hear the barking dog sound loud and clear . It turned out to be the door between the balconies was vibrating and sounded like a barking dog. They repaired it and we slept in quiet the following evenings. I wish they had believed me the first evening it would’ve been Nice to get a good night of rest on the first evening of the cruise.

On the next to The last day of the cruise everyone had to go down to Deck three and present their passport at different times. Our groups time was 830. We normally went to breakfast in the dining room at 8:30 so we thought it would be good to go after the passport presentation. We went and found the dining room was closed. We were told the only breakfast available was at the buffet. Apparently thousands of other passengers were told the same. We walked around the buffet for 20 minutes before finding a table. The table was on a level with a step. Thanks to that step my sister-in-law fell and broke her shoulder bone. There should not be steps on a ship that caters to the elderly, they should be ramps. After the accident , my wife and her sister spent six hours in the hospital. The reason the time was so lengthy is because the x-rays they took on the ship were faulty. That was due to the fact that the doctor gave them the wrong x-rays with the wrong person‘s name on the x-rays. So the hospital had to take new x-rays to confirm that my sister-in-law in fact did have a broken shoulder. Thank the Lord, this all happened early in the day , due to the fact the ship was departing the Port at 4:30 and my wife and both her sisters did not return to the ship until 330.

Bring your own soda . I called to order two diet cokes and they advised they would deliver Wednesday. Disembarked Saturday still no Diet Coke in stateroom.

Needless to say, I will never take another Holland America cruise.
roninpa’s Full Rating Summary
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Cabin Review

Deluxe Ocean-View Verandah Stateroom
Cabin VH
Nice cabin with bathtub. Drain in tub very slow but manageable. Cabin steward was very good.
Upper Promenade Deck Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins