My wife and I were off on our 22nd cruise. We have achieved Diamond Status with Royal Caribbean(RCL) quickly working our way towards Diamond Plus (It will happen sometime in 2020). We were traveling with another couple who also are Diamond members and arrived separately. We arrived at the cruise Terminal at Cape Canaveral and was immediately impressed with RCL’s Harmony of the Seas. We have been on two other Oasis Class Chips (Oasis & Allure) so this was our first time on Harmony. Because of somethings we experienced I am going to grade the ship in three Categories (Good, Bad, Ugly). For this cruise we had prepaid gratuities and one specialty dining experience
THE GOOD (Which can be considered EXCELLENT too!)
Check-in at Cape Canaveral was the best we EVER experienced. It was painless and the staff at the terminal was amazing. They moved over 6,000 people through the terminal like a hot knife through butter. Everything was laid out and marked clearly. Staff moved people to keep everything flowing smoothly.