• TRAVEL NOTICE: Learn more about COVID-19
  • Write a Review
  • Boards
  • Log In
  • Find a Cruise
  • Deals
  • Excursions
  • More

Columbus Review

3.5 / 5.0
Editor Rating
216 reviews
3 Awards

Never again

Review for Columbus to the British Isles & Western Europe
User Avatar
Nanakelly1
10+ Cruises • Age 60s

Rating by category

Cabin
Embarkation
Dining
Public Rooms
Entertainment

Additional details

Sail Date: Oct 2019
Cabin:

We booked this cruise mainly for the price. For 15 nights we paid what we would normally pay for 7 so thought it was a good deal. Very very wrong.

First mistake was choosing- accidently- the 'free coach and ferry' option. Information was very scant and nothing was confirmed until the actual tickets arrived. Did not get any response from emailing CMV customer services for information. The cruise we chose did NOT start at Tilbury on board the ship. We had to be at Tilbury for 11.00 pm when a coach collected us and took us for a 2 hour drive to Dover. At Dover we boarded the 02.00 am ferry to Dunkirk. From there was a 3 hour drive to Rotterdam to join the ship.

Although the journey was very comfortable and went smoothly, it was totally exhausting as sleeping on a coach is not ideal. We did not know this until it was too late to change or cancel. If we had known we would not have booked. To actually get on the ship at Tilbury would have been another £400 for the 2 of us.

Cabin Review

All I can say is that it was clean. However the whole cabin needed a refurb. The sink had to be seen to be believed especially as the toilet and shower looked new.

Tea and coffee facilities in the cabin but the tea was 'black tea bags' and, for us, undrinkable. We actually bought some English tea bags in 2 ports.

Bring some milk down to cabins for drinks as 4 little pots twice a day is not enough. Our steward was very generous but didn't understand about the English and their cup of tea!

Good sized window was great but so dirty it was hard to see out of.

90 Helpful Votes

Find a Columbus Cruise

Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.