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Caribbean Princess Review

4.0 / 5.0
Editor Rating
2528 reviews
1 Award

Forgotten and neglected

Review for Caribbean Princess to Canada & New England
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10+ Cruises

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Additional details

Sail Date: Oct 2019
Cabin: Interior

We chose this cruise for the itinerary, After first day I was injured and not able to return to ship, due to being hospitalized for 4 days. No one from Princess has yet to inquire what happened to us, or where we were. So much for checking in and out with the new Medalion system. They had our phone # do they not care about their passengers? It's been 2 weeks. Yet they were happy to charge my credit card.i called Princess from my hospital bed, but was put on hold and then hung up on. Port authority was able to get our belongings fedexed to the hospital, and asked them to cancel our shore excursions for St Johns, but that didn't happen either. Since we arrived home I have received several how was your cruise surveys, and here are some future cruises you can chose from.

I did send them an email but have had no reply, so much for being Elite.

Cabin Review


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8 Helpful Votes

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