We were on the Meraviglia departing New York doing the 10 day Canada/New England cruise leaving October 18. We have been on more than 20 cruises with Princess, Holland, Celebrity, Carnival and Norwegian. We have cruised previously on the MSC Seaside and the Divina.
The Meraviglia is a very large ship carrying 4500 passengers. The ship is beautiful and was very clean throughout. We found all the staff to be polite and friendly.
The ports were all very good and we did do one excursion to Peggy's Cove and it was fine.
We had a balcony cabin on deck 13 and our cabin steward was great. He was friendly and kept our cabin immaculate.
Now, the part we did not enjoy:
This ship is too large and very crowded. The traffic flow on this ship is horrible. We realize that because of the time we went it was not warm enough to use the pools or sit outside, so everyone was inside. There was never any seats to watch the one entertainment option besides the theatre. The theatre productions in the Broadway theatre were amazing, and the best we have seen on any other cruise line. That is where it ends. The one small area where they had some decent music was always packed and no seats available. They had someone singing and playing the piano in the piazza but it was horrible. The same dull music over and over again. It lulled you to sleep. Hopefully, once in the Caribbean and passengers can use the pool and the outside area things may improve.
Too many people pushing into elevators and through the buffet. Also these same people took huge amounts of food in the buffet and never ate it. Very wasteful, it is no wonder the quality of the food on cruise ships is going down. I think there should be signs telling people to take only what you can eat as you can always go up for more. On the subject of the food in the buffet is was just okay. We ate dinner in the dining room and it was just okay also. We did eat one night in the Butcher's Cut and it was excellent.
We were happy with the embarkation process. With regard to disembarkation we had a tour of New York then on to the airport. There was a problem with some people's luggage being ready for pickup once off the ship that caused some people to be very angry. I think MSC does not pay attention to the small details. They seem to take a long time getting and being setup for any changes or new situations. 13
Overall we enjoyed the cruise. We took this cruise because of the excellent time we had on the MSC Seaside. Keep in mind MSC cruises are a good price, they do cater to a large European and Asian clientele, and as a result they do give instructions in all languages. If you are okay with something a little different and not a perfect cruise experience than MSC would be okay for you. For us, we have not decided if we will go on MSC again.
Great cabin. Our Cabin Steward was William. He did a great job keeping out cabin clean. He did an excellent job. The cabins on MSC do lack storage space, so we did take extra hangers.