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We choose this cruise for it's itinerary. We have sailed on NCL 5 times and considered it "our cruise line". Opted for airport to and from ship transfers, 1st mistake. Waited 4 hours in airport and got on board in time for lifeboat drill! Coming home was worse. Late getting off boat due to "new" system. Line for buses would match Disney World or beat. Missed our plane. Our balcony cabin was very nice and our room stewardess met our needs. Dining in the complimentary venues has gone way down. Repeated menus and poor prep. and presentation. We opted to dine in one of the specialty venues and it was OK but not worth the price. Food in the buffet was fair but poorly presented. Not enough staff to keep up with clearing tables. One night the chicken was not fully cooked. We attended 2 of the entertainment productions. Both were excellent. "Elements" was spectacular! Bands and/or musical groups throughout the ship were LOUD! They used the atrium for a large variety of entertainment. They had a large screen that was used in game shows and general. We booked shore excursions through the ship and from a private vendor. Next time we will use private vendor for half the price. Will need ti think long and hard before booking NCL again.

What has happened to NCL?

Norwegian Joy Cruise Review by SueandJD

3 people found this helpful
Trip Details
We choose this cruise for it's itinerary. We have sailed on NCL 5 times and considered it "our cruise line". Opted for airport to and from ship transfers, 1st mistake. Waited 4 hours in airport and got on board in time for lifeboat drill! Coming home was worse. Late getting off boat due to "new" system. Line for buses would match Disney World or beat. Missed our plane.

Our balcony cabin was very nice and our room stewardess met our needs.

Dining in the complimentary venues has gone way down. Repeated menus and poor prep. and presentation.

We opted to dine in one of the specialty venues and it was OK but not worth the price.

Food in the buffet was fair but poorly presented. Not enough staff to keep up with clearing tables. One night the chicken was not fully cooked.

We attended 2 of the entertainment productions. Both were excellent. "Elements" was spectacular! Bands and/or musical groups throughout the ship were LOUD!

They used the atrium for a large variety of entertainment. They had a large screen that was used in game shows and general.

We booked shore excursions through the ship and from a private vendor. Next time we will use private vendor for half the price.

Will need ti think long and hard before booking NCL again.
SueandJD’s Full Rating Summary
Enrichment Activities
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Cabin Review

Balcony
Cabin BD
King size bed. Enough storage Sofa was hard and difficult to get comfortable on.
Deck 15 Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews