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Riviera Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
691 Reviews

Nice cabins but hugely over-priced excursions

Riviera Cruise Review by pamelamj

5 people found this helpful
Trip Details
  • Sail Date: Oct 2019
  • Destination: Canada & New England
  • Cabin Type: Deluxe Ocean View

We were looking forward to seeing the fall colours down the coast of New England and indulge ourselves in some luxury.

We could not fault the cabin or the service onboard - both were excellent. But much of the food was not really to our taste - a very burnt-tasting lobster bisque and some odd flavour combinations (not sure what they did to make the avocado toast taste nothing like a fresh avocado) though Toscana served some of the best pasta I have ever tasted. The entertainment was ho-hum - good dancers but poor voices and the Smile String Quartet did not raise a smile at any time (very serious young ladies). The saving grace was the Riviera Show Band who were great.

However what really shocked us were the prices of the excursions. You can always expect that they will be pricey from the ship - but up to 3 times the price of the same excursion booked independently is price gouging. My suggestion is to book some excursions independently before you leave - Quebec, Portland and and Bar Harbour are too beautiful to miss because of budget and there are very good independent companies that offer great value.

It was also disappointing to spend 2 days sheltering at sea during a storm and not be provided with anything other than the set daily activities to compensate for not seeing Boston and Rhode Island. Some of the activities were naturally over-crowded seeing nobody was on shore. A bit of imagination and the addition of some extra entertainment would have helped raise the mood and overcome the disappointment.

But the worst part was the disembarkation - a queue that was so long it took us nearly an hour to leave the ship. We have never experienced that on any cruise before. What we always remember is the beginning and the end - and the ned was very bad indeed.

pamelamj's Full Rating Summary
Onboard Experience
Enrichment Activities
Value For Money
Public Rooms
Fitness & Recreation
Shore Excursions
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Cabin Review

Deluxe Ocean View

Great cabin with floor to ceiling window. Very large and comfortable with a full size bathtub that my husband loved.

Port & Shore Excursion Reviews

Acadia National Park

We did the best of both worlds and loved hearing about lobster fishing (the presenter was great) and the park was beautiful, Unfortunately cut short because they wanted us back on board early, so missed a bit.

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