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If this is now Princess new standard for service and food then we will not be sailing with them again The dinning room (anytime dinning) staff were untrained and far to few in numbers to give good service if you asked for a fresh HOT pot of tea often you were told there is still tea in the pot its OK drink it ,The choice of meals was very poor and repeated ever few days. We have traveled on Princess many times before and never had this bad of service and meal choice The music was played so loud through out the venues that it was uncomfortable even with my hearing aids OUT The ship was in good condition and the staff in the cafe especially April were the best trained on the ship there you could get HOT coffee and tea as well as snacks . the disembarkation was very smooth I booked the Flight ,hotel and transfers through Princess this all went very smoothly so I can recommend this I have another cruise booked in October 2020 with Princess but if this is there new standard I will give serious consideration to cancelling this and book with another line

Is this Princess new standard

Golden Princess Cruise Review by twhal14

1 person found this helpful
Trip Details
  • Sail Date: September 2019
  • Destination: Transpacific
  • Cabin Type: Balcony
If this is now Princess new standard for service and food then we will not be sailing with them again

The dinning room (anytime dinning) staff were untrained and far to few in numbers to give good service if you asked for a fresh HOT pot of tea often you were told there is still tea in the pot its OK drink it

,The choice of meals was very poor and repeated ever few days.

We have traveled on Princess many times before and never had this bad of service and meal choice

The music was played so loud through out the venues that it was uncomfortable even with my hearing aids OUT

The ship was in good condition and the staff in the cafe especially April were the best trained on the ship there you could get HOT coffee and tea as well as snacks .

the disembarkation was very smooth

I booked the Flight ,hotel and transfers through Princess this all went very smoothly so I can recommend this

I have another cruise booked in October 2020 with Princess but if this is there new standard I will give serious consideration to cancelling this and book with another line
twhal14’s Full Rating Summary
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Cabin Review

Balcony
Cabin BB
Cabin was showing its age but still good for the age of the ship
Aloha Deck Inside Cabins, Outside Cabins, Balcony Cabins