Im a cruise lover... been on about 8 cruises and this is my second time on NCL.. last NCL before this one was in 2016 and I could really really really see feel and taste their departure from elegance and comfort to mediocrity... Crowded as all heck!! They had the 3rd and 4th passenger sail free promotion going on and it absolutely packed that ship to the brim. Every show sold out by day two, every restaurant sold out by day three.. nowhere to just chill. The kids club was 20-30 min just to check in and then another 20-30 min to check kids out. It felt like being at the local shopping mall December 23rd the entire week.. everywhere. Every place. To get a drink was 10 min at any bar minimum. And the worst part was the crew.. they all had this sense of exhaustion on them. What a shame. I will never sail NCL again. So much different than 2016.