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Ok to start staff is excellent as always. I have been on 11 cruises now and this by far is the most disappointing ship I have been on The new elevator touch pads are a nightmare and plan on waiting atleast 20% of your cruise on this issue Everyone on the ship was pretty fed up with this situation and for us we had no choice to wait because my fiance was still recovering from ACL surgery The food has went down hill also in my opinion and could use a upgrade but maybe all the ships have went downhill and cheaper idk but my last cruise less than a year ago was excellent The only positive thing is the staff is still great as usual and they are always working hard One thing I dont agree with is that carnival takes 5% of the gratuity from them Thanks but wont be back on the horizon

Elevators are a nightmare

Carnival Horizon Cruise Review by jas31663166

5 people found this helpful
Trip Details
Ok to start staff is excellent as always.

I have been on 11 cruises now and this by far is the most disappointing ship I have been on

The new elevator touch pads are a nightmare and plan on waiting atleast 20% of your cruise on this issue

Everyone on the ship was pretty fed up with this situation and for us we had no choice to wait because my fiance was still recovering from ACL surgery

The food has went down hill also in my opinion and could use a upgrade but maybe all the ships have went downhill and cheaper idk but my last cruise less than a year ago was excellent

The only positive thing is the staff is still great as usual and they are always working hard

One thing I dont agree with is that carnival takes 5% of the gratuity from them

Thanks but wont be back on the horizon
jas31663166’s Full Rating Summary
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Cabin Review

Balcony
Cabin 8E
Cabin and server was great
Lido Deck Inside Cabins, Balcony Cabins