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Queen Mary 2 (QM2) Review

4.0 / 5.0
Editor Rating
1200 reviews
10 Awards

Queen Mary 2 was a total disappointment

Review for Queen Mary 2 (QM2) to the Baltic Sea
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Yingleungman
10+ Cruises • Age 60s

Rating by category

Cabin
Embarkation
Dining
Public Rooms
Entertainment

Additional details

Sail Date: Aug 2019
Cabin: Balcony, sheltered

Total disappointment in the main dinning room Britannia (1) We are a party of six, setting of tables was unreasonably tight between tables. One end of our table was against a wall, waiters had to squeeze themselves to serve, particularly to the guest at the end.

(2) Menu was not appealing, its quality below average standard, most food on the menu remained unchanged throughout the voyage including Gala evening, some courses portion was exceptionally tiny. can’t imagine lobster bisque tasted like clam broth, onion soup was tasteless, poached pineapple liked something just out of the can.

(3) above (1 & 2) were reflected to a manageress when she approached us during dining time with a friendly smile, nothing happened. Nothing was even brought up as a courtesy when we met each other again.

Cabin Review

Balcony, sheltered

Overall, the cabin was good and acceptable except the drainage was blocked, plumber was asked, it wasn’t fixed right the first time. He had to come the second time to get it fixed.

Steward Jerry was exceptional, he was efficient, hardworking and always made things right

5 Helpful Votes

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