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Norwegian Escape Review

4.0 / 5.0
Editor Rating
2807 reviews
5 Awards

Great Service but too crowded

Review for Norwegian Escape to Canada & New England
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ZCouple
10+ Cruises • Age 50s

Rating by category

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Additional details

Sail Date: Sep 2019
Cabin: Mid-ship Mini-Suite with Balcony

We are avid cruisers. The ship was beautiful, clean, alive with activities and the staff was AMAZING!

Staff was amazing helping me with my Keto diet!! Above and beyond helpful!!! I could easily order meals without carbs, but it was sad to have no dessert. Sugar Free is different from Carb Free. So I spoke to the head chef, and he assigned an assistant maitre’d to help me. They ended up creating a special carb free dessert for me for every night! I felt so cared for!! It was amazing! That assistant maitre’d phoned me regularly in our cabin and left information for each meal. It was unbelievable!!

The only downside to this sailing was that it was far too crowded. Perhaps it is the nature of the cold-weather cruise for the inside gathering areas to be crowded. People were fighting for seats in the Atrium. Groups would stake out seats in the Atrium first thing in the morning, and then take turns saving those seats throughout the day. Staff always brought in folding chairs, but we were on a cruise for comfort and relaxation. Folding chairs did not meet our needs. That’s why they put the wonderful, cozy furniture in the Atrium.

Cabin Review

Mid-ship Mini-Suite with Balcony

The room was clean and roomier than a normal balcony.

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